[Hiring] Senior Program Analyst @Aptive

Role Description

Aptive Resources is seeking a Senior Program Analyst to support the Department of Veterans Affairs Office of Research and Development (ORD) Quality Enhancement Research Initiative (QUERI), under the Field Enterprise Research Support Services contract. This position supports QUERI's mission by applying implementation science and quality improvement knowledge to the measurement and synthesis of program and project impacts at an organizational level.

• Develop and execute processes for measuring, synthesizing, and reporting on the impacts of implementation science, quality improvement, and program evaluation projects.
• Develop and execute administrative processes that support QUERI's oversight of funded projects, including the development and management of databases, information collection tools, and file repositories.
• Develop, maintain, and improve standard operating procedures (SOPs) governing project and program administrative processes.
• Apply artificial intelligence tools, including Claude, to problem-solving and process improvement.
• Apply understanding of implementation science and quality improvement theories, models, and frameworks to the measurement and synthesis of impacts and outcomes.
• Perform database management, data analysis, and data visualization using tools such as REDCap and Excel.
• Prepare program-level reports, summaries, and analyses related to implementation science and quality improvement project activities.
• Coordinate with program leadership and stakeholders across a complex, matrixed research organization.
• Communicate clearly and professionally with internal and external stakeholders.

Qualifications

• Bachelor's degree in business administration, public administration, health administration, public health, research, data science, or a related field.
• 8+ years of experience supporting program management or program analysis in a complex organization.
• Working knowledge of implementation science and quality improvement theories, models, and frameworks (e.g., CFIR, RE-AIM).
• Demonstrated hands-on experience using generative AI tools, specifically Claude, in project management.
• Demonstrated ability to independently manage tasks and prioritize workstreams.
• Demonstrated experience with database management, data analysis, and data visualization.
• Proficiency with Microsoft Office tools, including Microsoft Excel, Microsoft Teams, and SharePoint.
• Strong attention to detail and ability to manage multiple tasks and deadlines.
• Effective written and verbal communication skills.
• Ability to work independently in a remote environment.
• Must possess discretion and mature judgment.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Desired Qualifications

• Knowledge and background in healthcare and healthcare systems.
• Experience developing SOPs, job aids, or process improvement initiatives.
• Experience working in a federal or VA environment.
• Active or reciprocity-eligible federal or VA public trust background investigation.
• Systems thinking that recognizes how processes are integrated across multiple organizational levels.
• Demonstrated ability to synthesize data and stakeholder input to inform program improvements.

Physical Requirements

• Regularly required to sit for extended periods, use a computer keyboard and mouse, and communicate verbally and in writing.
• Occasionally need to stand, walk, bend, or lift up to 15 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Company Description

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. We support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security, and the National Science Foundation.

• Founded: 2012
• Employees: 300+ nationwide

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.