[Hiring] Senior Order Entry Associate @1-800-Flowers.com, Inc.

Role Description

The Sr. Order Entry Associate will strive to process complete and accurate Consumer and Corporate Sales Orders. Other responsibilities include:

• Communicating with internal Order Processing Leadership for work.
• Asking questions to accurately process the orders they are working on.
• Receiving feedback as needed.
• Flexibility and multi-tasking in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Must meet or exceed the performance standards set by your base department.
• A flexible, positive “can do” attitude is required.
• Excellent verbal and written communication skills are required to interact professionally with personnel at all levels of the organization.
• Strong organizational skills are required to meet changing business requirements and to effectively perform multiple tasks in a fast-paced environment.
• Demonstrated ability to handle confidential information with discretion.
• Applicant must attend and successfully pass classroom training and meet all performance expectations.
• A demonstrated ability to work and contribute effectively in a team-oriented atmosphere is essential.

Requirements

• Minimum network (internet) requirements:
• Download speed: 5mbs
• Upload speed: 3mbs (preferably a wired connection, NOT wireless)
• Satellite Dish NOT acceptable
• Preferred hardware and internet service speeds:
• Download speed: Over 100mbs
• Upload speed: 10+mbs (with a wired connection, NOT wireless)
• Hardware (PC) requirements:
• Windows 10 operating system
• 8-32 Gigabytes of RAM
• 50GB available space on your Hard Drive
• Apple or Windows PC Laptop or Desktop computer
• NO Chromebook, iPad, tablet PCs, smart watches, smart phones, etc.
• Current IOS or Windows 10 OS
• 8th-10th Gen Intel or AMD Ryzen CPU
• Required: USB headset with mic (cordless NOT recommended)
• Required: 1024 x 768 resolution minimum on home monitors or screens, 2 screens
• Required: Mouse/touchpad and keyboard
• Required: Cellphone or landline (for DUO)

Knowledge, Skills and Abilities

• Knowledge:
  • Clerical: Knowledge of administrative and clerical procedures and systems.
  • Customer and Personal Service: Knowledge of principles and processes for providing customer services.
  • English Language: Knowledge of the structure and content of the English language.
• Skills:
  • Active Learning
  • Active Listening
  • Critical Thinking
  • Monitoring
  • Reading Comprehension
  • Speaking
  • Writing
  • Time Management
  • Coordination
  • Instructing
  • Service Orientation
  • Social Perceptiveness
  • Teamwork
• Abilities:
  • Oral Comprehension
  • Oral Expression
  • Perceptual Speed
  • Problem Sensitivity
  • Selective Attention
  • Spatial Orientation
  • Speed of Closure
  • Time Sharing
  • Written Comprehension
  • Written Expression
  • Extent Flexibility
  • Gross Body Coordination

Physical Demand and Work Effort

• Keying/typing, sitting, standing, walking.
• Performing physical activities that require considerable use of your arms and legs.
• Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness.
• The job is typically performed under comfortable working conditions.
• Compliance with company attendance standards.
• FLSA status: Non-Exempt.
• The expected hourly rate for this position is $15.25.