[Hiring] Senior Manager, Truck Maintenance @Cox Enterprises

Role Description

Cox Fleet is hiring a Senior Truck Maintenance Manager to join our Management Team and support the Company's future growth. If you are looking for a new place to call home, we would love to talk to you!

Candidate needs to be based in San Antonio, TX, or Austin, TX, ideally.

Duties:

• Ability to lead a team of 75-100 technicians to drive productivity and growth
• Skillset in Sales and mechanically inclined; generating new business within the market and supporting the operations of the business
• Knowledge of the mobile work environment and challenges, maintenance practices, and Cox Fleet-specific requirements and processes for mobile maintenance
• Ability to act with a high sense of urgency
• Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same
• Able to collaborate with customers, especially customers with urgent issues, to provide solutions that meet customer requirements
• Strong Excel and data entry skills, and the ability to learn new platforms (such as Cox Fleet IT Systems, including Web Wrench, MobileFrame, RO Writer)
• Demonstrated skill and interest in continuous improvement of processes
• Proficient computer skills. Competent using Microsoft Office Suite (Excel, Word, Power Point, Skype, etc.)
• Able to motivate team members to achieve daily, weekly, and monthly goals
• Provide leadership to individuals and management team daily
• Drive New Business in Developing Markets and Support current business in existing markets
• Develop productivity reports and work with team members to improve productivity
• Actively work across Cox Fleet organizations to resolve issues related to the technician’s role
• Lead Technicians to perform best practices and achieve Quarterly targets
• Meet with any MTL’s, Technician’s, and Customers frequently
• Directly Oversee the operations and Mobile Technician Leaders in the Market
• Provide leadership and supervision to ensure a high level of efficiency, productivity, and safety standards are met
• Coordinating and conducting regular meetings with technicians to engage, energize, and mentor
• Performing other duties and responsibilities as assigned

Qualifications

• High School Diploma or GED preferred, with twelve years (12) of experience as a Diesel Technician on Medium to Heavy-duty vehicle repair or equivalent combination of technical education/certifications/skills/ experiences
• Bachelor's degree with eight (8) plus years of experience as a Diesel Technician on Medium to Heavy-duty vehicle repair or equivalent combination of technical education/certifications/skills/ experiences
• Minimum of three (3) years’ experience in a management or leadership role
• Must have a valid driver’s license and meet Cox Fleet minimum driving qualification standards
• Must be at least 21 yrs. or older

Requirements

• Ethics & Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he preaches
• Action Oriented: Has a sense of urgency daily; is action oriented; not fearful of acting with a minimum of planning; seizes more opportunities than others
• Technician Focus: Will seamlessly navigate from mentor/coach to ‘tough love’ manager to manage a diverse set of technicians
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in services; acts with customers/technicians in mind; establishes and maintains effective relationships with customers/technicians and gains their trust and respect
• Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment
• Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he disagrees
• Systems: Demonstrated ability to learn and use IT systems related to technician performance
• Interpersonal Savvy: Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably
• Problem Solving: Can identify problems and develop practical solutions; able to understand internal constraints and avoid a ‘take it or leave it’ approach to problem-solving

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
• Seven paid holidays throughout the calendar year
• Up to 160 hours of paid wellness annually for their own wellness or that of family members
• Eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave