[Hiring] Senior Manager, Strategic Proposals @CVS Health

Role Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Strategic Proposal Management (SPM) organization is responsible for developing and executing proposals and proposal-related activity across CVS Health, including the pharmacy components of Aetna RFPs. Our team creates proposals that clearly demonstrate how Aetna and CVS Caremark together are uniquely positioned to deliver significant value to plan sponsors through integrated medical and pharmacy solutions, effective cost management, and innovative programs that engage members and promote healthier and more cost-effective behaviors.

This is a highly visible leadership position within the Aetna Proposals team of Strategic Proposal Management, which sits in the broader Client Financial and Profitability organization. This leader will be responsible for overseeing the development of the pharmacy components of Aetna RFPs and proposals, including technical, clinical, and contractual responses, and ensuring pharmacy content is accurate, competitive, and aligned with Aetna’s overall offer and sales strategy.

As a leader in this highly visible and accountable team you will be tasked with:

• Executing strategic initiatives
• Developing talent
• Participating in strategy discussions related to Aetna sales opportunities
• Driving innovation in process
• Contributing to our collaborative and supportive culture

This individual will be seen as a key contributor to the overall goal of delivering high quality, integrated client proposals on time, with a focus on detailed accuracy, and with exceptional win rates.

This highly matrixed leadership position will be successful through close collaboration with:

• Medical sales support
• Aetna sales
• Account management
• Product
• Proposal
• Underwriting teams
• Pharmacy business partners including PBM underwriting and pricing, clinical, trade/rebate, consultant relations, competitive intelligence, PBM operations, and legal

This work requires executive presence, presentation and delivery skills, strong pharmacy benefit knowledge, and the ability to make connections across medical and pharmacy disciplines and levels of seniority.

Qualifications

• 7 + years professional experience in PBM, health plan/managed care, Sales/Consulting, Proposal/Project management, Underwriting, Legal, or Finance

Requirements

• Experience supporting health plan or medical carrier RFPs, including integrated medical and pharmacy offerings
• Knowledge of Aetna and CVS Caremark products, services, and pharmacy solutions
• Highly Organized, detail-oriented with strong capability in structured and critical thinking
• High level of independent judgment and proactivity
• Self-motivation, entrepreneurialism, high energy and ability to successfully function in a high-demand, deadline-driven environment
• Strong Internal Relationship skills across diverse teams
• Strong communication (written and oral) – executive presence and ability to influence across disciplines and at multiple levels of organization
• Leadership experience managing small teams
• Ability to guide and influence teams – aligned with broader defined strategies and overlapping initiatives
• Experience with all facets of PBM– operations, economics, clinical programs and services
• Fluent knowledge of Microsoft Office products (Word, Excel, Outlook)
• Experience using RFP content databases such as Loopio and Qvidian
• Prior PBM Underwriting and/or health care contracting experience
• Strong contractual and financial analytical abilities
• Working knowledge of pharmacy benefit pricing, financial guarantees, rebates, and clinical programs
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at collaboration and teamwork
• Mastery of problem solving and decision-making skills
• Demonstrated project management experience with emphasis on process innovation and process improvement
• Demonstrated ability to work successfully in a matrix environment across medical and pharmacy business partners
• Mastery of growth mindset (agility and developing yourself and others) skills
• Demonstrated ability to foster an environment of influence and consistently act as a positive role model for other team members, taking responsibility for his/her decisions and actions

Education

• Bachelor’s degree or equivalent work experience required

Pay Range

The typical pay range for this role is: $82,940.00 - $182,549.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources, based on eligibility