[Hiring] Senior Manager, Investigations @GiveDirectly

Role Description

GiveDirectly is looking for an experienced investigator who can establish a function, not just run cases. Concerns and allegations reach us from every program and every country we work in. Each one needs to be triaged and assessed objectively, and to end in appropriate findings and recommendations.

You will manage the newly created Central Intake and Investigations Hub. It is a standalone, independent function that works across the whole organisation. The Hub investigates a range of investigations itself, and supports colleagues elsewhere who handle the rest. You will lead the team and take the most complex investigations yourself.

The bigger initial task is to establish the Hub across the organisation. How it works has been designed and agreed. What it does not yet have is standing. People need to know it exists, bring things to it early, and trust what it concludes. This matters now because GiveDirectly is growing fast. Delivery volume and headcount are both rising, and the way staff concerns are handled needs to grow with them.

What you'll do

• Establish a Central Intake and Investigations Hub across the organisation.
• Lead the most complex investigations yourself.
• Set the investigation standard and hold other people to it.
• Own the record and what it tells the organisation.
• Make the function work at scale through the responsible use of technology and data.
• Set up and lead the team.

What success looks like in 12 to 18 months

• Concerns reach the hub as a matter of course, from every country and function.
• People come to the hub early and while a matter is still manageable.
• Investigations are handled consistently, whoever leads them.
• The hub is understood across the organisation as an independent central resource.
• Internal and External reporting tells its audience something they did not already know.
• The People team, Internal Audit, Safeguarding and country leadership treat the hub as a resource.
• Additional hires for the hub are capable, developing, and the function runs day to day without you in the room.

Qualifications

• Exceptional alignment with GiveDirectly Values and active demonstration of core competencies.
• 5-7 years of experience leading workplace (misconduct) investigations.
• Experience in setting investigation standards and quality assuring other people's work.
• A working understanding of employee relations.
• Experience across multiple countries and legal contexts.
• Trauma-informed and survivor-centred practice.
• Has made technology work for investigative teams.

Language Requirement

• Professional fluency in English.
• Professional working proficiency in one of French, Swahili or Portuguese.

Benefits

• A positive and supportive team with opportunities for advancement.
• A demonstrated commitment to helping all staff develop and grow.
• A competitive salary, including bonus.
• A robust health benefits plan (exact details will vary by country).
• Unlimited PTO (that we encourage staff to take!).

Compensation

• United States: Base Salary: $114,660, Bonus at Target Performance: 10% of base salary, Annual Benefits Stipend: $21,393.
• United Kingdom: Base Salary: £77,600, Bonus at Target Performance: 10% of base salary, Annual Benefits Stipend: £2,760.
• Kenya: Base Salary: $83,820, Bonus at Target Performance: 10% of base salary, Annual Benefits Stipend: $8,454.

Commitment to Safeguarding

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously.