[Hiring] Senior Functional Consultant @Inficare Technologies

Role Description

As part of a client-facing Professional Services team, the Senior Functional Consultant provides dedicated support to one or more strategic clients implementing Commercial Loan Servicing. You will work individually or within a team on technology business consulting projects, helping financial institutions implement and optimise commercial lending solutions.

Key Responsibilities

• Define product scope, objectives, requirements, specifications, and data models for product development and testing
• Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system integrations
• Create and maintain comprehensive documentation including business requirements, process flows, and procedural guides
• Collaborate with technical analysts and developers to translate requirements into functional designs and development estimates
• Develop detailed test plans and test cases to validate application changes meet business needs
• Conduct system, integration, readiness, and UAT testing to ensure quality and functionality
• Provide ongoing support to developers throughout the development lifecycle
• Assist clients during testing efforts, offering guidance and troubleshooting

Qualifications

• Extensive functional experience with Commercial Loan Servicing (ACBS) or other Commercial Lending solutions
• X+ years working with financial institutions in functional or technical roles within commercial loan servicing
• Demonstrated experience with system conversions - analysing and documenting application and system interactions
• Hands-on experience with end-to-end software implementation, preferably with a software vendor
• Strong written and verbal communication skills in client-facing environments

Preferred Skills

• Experience working with Europe/US time zones
• Analytical mindset with strong problem-solving and time management abilities
• Ability to manage multiple priorities and meet deadlines

Location & Work Model

Fully remote - candidates must be based in Canada. Willingness to work flexible hours to align with Europe/US time zones is required.

Engagement Details

Long-term contract engagement. Multiple openings available across mid-level and senior experience bands.