[Hiring] Senior Director of Managed Services, Infrastructure @Myriad360

Role Description

This role will join the Advizex team and play a key part in continuing that legacy.

We are seeking a Senior Director of Enterprise Infrastructure to lead strategy, architecture, and delivery across enterprise storage, virtualization, hyperconverged infrastructure (HCI), disaster recovery (DR), and hybrid compute platforms. This role will drive innovation and operational excellence across both on-premises and consumption-based infrastructure solutions, including HPE GreenLake and Dell APEX.

This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment.

This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business.

Qualifications

• Deep expertise in enterprise infrastructure technologies including VMware, Nutanix, VxRail, Dell PowerFlex, and enterprise storage platforms.
• Proven experience leading large-scale infrastructure environments across hybrid and multi-cloud ecosystems.
• Strong background in disaster recovery, replication technologies, and business continuity planning.
• Hands-on experience with consumption-based infrastructure models (HPE GreenLake, Dell APEX or similar).
• Demonstrated ability to align infrastructure strategy with business and financial objectives.
• Strong understanding of ITSM frameworks, operational processes, and managed services delivery models.
• Experience in performance tuning, capacity planning, and large-scale infrastructure optimization.
• Excellent executive communication skills with the ability to simplify complex technical concepts.

Requirements

• 15-20+ years of experience in enterprise infrastructure, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority.
• Prior experience in a Managed Services Provider (MSP) or consulting organization.
• Prior experience leading and developing managers.
• Proven track record of growing a business with documented cases of close collaboration with sales executives.
• Expertise in hybrid cloud architectures integrating on-prem and public cloud platforms (Azure, AWS, GCP).
• Experience building or scaling managed services portfolios and delivery frameworks.
• Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks).
• Strong financial acumen related to infrastructure cost models and consumption-based services.
• Prior experience building or turning around high-performance managed services teams.
• Prior experience implementing and scaling ITIL and LEAN process frameworks.

Benefits

• Company-subsidized medical benefits
• Dental and vision coverage offered
• Unlimited PTO
• Flexible Work Arrangements
• Retirement Savings Plans
• Paid Long Term Disability
• Basic Life Insurance offered

Company Description

Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach.

For over 50 years, Advizex has done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail, Advizex delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI.