[Hiring] Senior Director, Interoperability @Devoted Health

Role Description

Your Responsibilities and Impact will include:

• Set the multi-year vision for our interoperability.
• Own where interoperability is headed at Devoted, and turn that vision into measurable gains in clinical quality, operational efficiency, and the reliability of the data we depend on.
• Deliver Devoted's interoperability compliance.
• Define what strong compliance looks like across a complex, shifting regulatory landscape and make sure Devoted stays ahead of it.
• Build the organization behind data exchange.
• Lead and grow the data exchange operational teams within our tech org that make interoperability real — clinical data acquisition, integration operations, and telephony.
• Get a sprawling landscape moving in one direction.
• Interoperability touches Clinical, Operations, Engineering, Data, Legal, and Compliance; you'll create alignment across all of them and clear the systemic blockers that slow data exchange.
• Shape a deliberate vendor strategy.
• Build and steward our most important vendor partnerships — a multi-million-dollar portfolio — into a coherent strategy that strengthens capabilities, reduces integration risk, and serves Devoted's long-term interests.
• Advance Devoted's interests in the outside world.
• Shape the relationships — and, where possible, the policy — with provider and regulatory partners that determine what data we're able to exchange and on what terms.
• Be the authority leadership relies on.
• Translate a fast-moving, complex interoperability landscape into clear decisions for senior leadership.

Qualifications

• 10+ years of relevant experience, including a track record of leading other leaders.
• Genuine command of the healthcare data exchange landscape — standards (e.g., FHIR, HL7, C-CDA), the regulatory environment (e.g., CMS Interoperability rules, ASTP/ONC, TEFCA, information blocking), health information exchange, and EHR and clinical/claims/pharmacy data integration.
• Experience hitting major milestones that satisfy both regulatory requirements and business outcomes — ideally on FHIR/API-based initiatives.
• Repeatedly brought many stakeholder groups to agreement on a single plan.
• Owned and negotiated multi-million-dollar vendor relationships.
• Credible voice for an organization's position with external partners.
• Built multi-year strategic roadmaps and driven them to measurable business and operational outcomes.
• Data-driven mindset, proactive "get it done" attitude, and mental agility to thrive amid uncertainty.

Requirements

• Working experience in a care delivery or health insurance environment.
• Experience at an EHR, health information network, or clinical data intermediary/platform.
• Understanding of payment incentives and frameworks for delivering value from a risk-bearing provider perspective.
• Direct experience engaging with regulatory partners and shaping or responding to interoperability policy.
• Strong financial modeling and budgeting skills, and experience owning a domain budget.

Benefits

• Employer sponsored health, dental and vision plan with low or no premium.
• Generous paid time off.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles.
• Parental leave program.
• 401K program.
• And more....

Company Description

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives.