[Hiring] Senior Consultant @ScanSource

Role Description

The Senior Consultant owns assigned client relationships end to end, from initial scoping and kickoff through governance, delivery, and scope expansion. You will lead a team of consultants and an implementation manager, coordinate the technology practice leads engaged on your accounts, and act as the primary point of contact for client executives and their private equity owners. Beyond managing delivery, the Senior Consultant is expected to actively listen for and develop new workstreams that create value for the client and revenue for Resourcive, while holding the full extended team accountable to the process and timeline. Because a slipping schedule directly risks the client relationship, urgency and milestone discipline are central to the role.

Key Responsibilities

• Client Advisory: Serve as Sr. Advisor in client facing role, advising technology leadership on sourcing, deployment and value engineering of technology products and services.
• Client Ownership & Engagement Management: Own the end-to-end relationship for assigned clients, define scope and strategy clearly.
• Presales & Client Kickoff: Join presales calls with the business development team to vet prospective clients and identify monetization opportunities.
• Governance: Run governance calls on a weekly, monthly, or quarterly cadence with senior client sponsors.
• Opportunity Identification & Scope Expansion: Identify and develop opportunities to grow engagements beyond the initial initiative.
• Team Leadership: Manage a team of consultants and an implementation manager, run daily standups, and hold weekly 1:1 deal rundowns.
• Cross-Practice Coordination: Work with technology practice leads and subject-matter engineers on client initiatives.
• Resource & Milestone Management: Track what is due, by whom, and when, holding the extended team accountable to the timeline.
• Statement of Work (SOW) Management: Build, scope, negotiate, and close SOWs for professional services fees.
• Deal Registration & Escalation: Resolve deal registration and compensation conflicts within the channel model.
• Technical & Financial Analysis: Review large volumes of spend and technology data to build assessments.
• Stakeholder Communication: Lead meetings with C-level, technical, finance, and PE stakeholders.
• Practice & Channel Development: Identify new technology focus areas and maintain channel-manager relationships.
• Process Improvement: Work with VP of Engagement Team to improve process, training, documentation, and required deliverables.
• Performance Reporting: Maintain accurate CRM and reporting to manage performance.

Specific Duties

• Promote and support the Resourcive culture and professional environment.
• Mentor and support the professional development of consultants.
• Deliver outcomes that create business value through clients’ sourcing and implementation of technology solutions.
• Manage the team to meet or exceed quarterly and annual revenue production targets.
• Work closely with internal teams, practice leads, and vendors to support client needs.
• Travel up to 10% for client meetings and industry events.

Qualifications

• Minimum of 10 years of sales or consulting experience.
• Minimum of 5 years of experience in telecommunications, cloud, or IT consulting.
• Proven track record in managing C-level client relationships and leading a team.
• Experience identifying and developing new revenue streams within client engagements.
• Strong background in enterprise technology procurement and implementation.

Demonstrated Expertise

• Exceptional written and verbal communication skills.
• Strong Microsoft Excel skills for data and spend analysis.
• Strong PowerPoint skills for client-ready decks.
• Ability to manage, coach, and hold people accountable.
• Comfort operating at both holistic client strategy and detailed analysis.
• Excellent time management and fluid context-switching.
• Active listening, curiosity, and confidence to ask probing questions.
• A genuine advisory presence that builds trust quickly.
• A bias toward fast iteration.
• Ability to perform under pressure and meet tight deadlines.

Additional Skills

• Broad technical fluency across voice, networking, infrastructure, and cybersecurity.
• Understanding of the telecom/technology channel model, deal registration, and SOW development.
• Experience in financial modeling, cost impact analysis, and procurement.
• Special Operations veteran background.

Hours

Monday to Friday 8:30 to 5:30* depending on travel.

Compensation

Base Range: $100,000 - $130,000 and total compensation range $140,000 - $170,000. Actual annual salary offered will be based on a number of variables including work experience, education, and skills/achievements.

Benefits

• Comprehensive medical/dental/vision coverage.
• Life insurance.
• 401(k) plan with matching provision.
• 128 hours of paid time off (PTO) each calendar year.
• 10 paid company holidays.

Company Description

ScanSource, Inc. is an Equal Opportunity Employer EOE/M/F.