[Hiring] Senior Community Manager @Yadda

Role Description

BlancVPN is looking for a Community Manager | Senior to own the brand's voice in conversations with users and to shape how our community grows around the product. This is not a reactive, reply-only role: you set the strategy for how we talk to people, turn everyday conversations into a living community, and make sure everyone who writes to us gets a human answer.

• Sometimes that answer is a clear explanation.
• Sometimes it is a well-timed joke.
• It should feel attentive, useful, and true to the brand — and you're the person who defines what "true to the brand" sounds like.

Qualifications

• Fluent in Russian and English (B2+)
• 4+ years managing communities or brand communication, including a senior or lead role
• Proven experience being a brand's voice across chats, comments, and reviews — at scale and under load
• Clear writing and real empathy: you can answer humanly a hundred times a day, never from a template
• Humor with boundaries: you know when a joke lands and when it doesn't
• Ownership: you can run community independently — set the plan, the Tone of Voice, and the standards, not just execute someone else's
• System thinking: you turn a flow of messages into structured insights and clear next steps for the team
• Product understanding: you can explain how a VPN works in simple words

Requirements

• Experience building a community from scratch and running ambassador or advocacy programs
• Experience defining or evolving a brand's Tone of Voice
• Experience mentoring junior community managers or moderators
• Strong awareness of mainstream social media trends and formats
• Experience in tech products
• Comfort working with community metrics — engagement, retention, sentiment — and reporting on them

Benefits

• 🌍 Work from anywhere — fully remote (except Russia, Belarus, China, Syria, Iran, Yemen, North Korea, and some other regions).
• 🗓️ Flexible 5-day week — start when it suits you; loosely aligned to CET.
• 💻 Full home-office setup — all the equipment you need, on us.
• 🌴 40 flexible paid days off + paid sick leave.
• ❤️ Benefits — VHI, wellness, language courses, mental health support and a referral program.
• 📈 Room to grow — annual development budget + in-person team meet-ups.