[Hiring] Senior Claims Specialist @Berkley

Role Description

The Senior Claims Specialist is responsible for the quality handling, investigation, evaluation, negotiation, and resolution of commercial general liability claims, ranging from fast-track to litigated matters. This position manages claims involving:

• Coverage issues
• Minor to severe injuries and property damage
• Contractual liability exposures
• Moderately complex to complex matters requiring specialized claim handling

The role is expected to provide exceptional customer service while achieving timely resolution and maintaining effective expense management.

• Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving, and resolution on non-litigated casualty claims.
• Manage bodily injury claims, auto material damage claims, and total loss claims process, including:
• Vehicle appraisal procedures
• Diminished value
• Vendor networks
• Subrogation demands
• Salvage procedures
• Heavy equipment appraisals
• Establish timely and accurate claim and expense reserves.
• Negotiate and convey claim settlements within authority limits.
• Participate in regional round table meetings as needed.
• Write Reservation of Rights and Coverage Denial letters and other complex correspondence.
• Maintain an effective diary system and document claim file activities in accordance with established procedures.
• Manage file inventory to ensure timely resolution of cases.
• Handle files in compliance with state regulations.
• Provide excellent customer service to meet the needs of the insured, agent, and all other internal and external customers.
• Perform other duties as assigned.

Remote work may be considered for highly qualified candidates who do not reside within commuting distance of a Berkley Southeast office.

Qualifications

• 3-5 years’ casualty claim experience preferred
• Excellent interpersonal, communication, organizational and presentation skills
• Computer proficiency, working knowledge of Microsoft Office products
• Knowledge of tort and contract law and experience in auditing/reviewing casualty claim files
• Independent adjusters licenses for states of: AL, GA, MS, NC, SC & TN and/or ability to obtain licenses within 90 days of hire

Requirements

• BA/BS degree preferred or equivalent work experience

Benefits

• Competitive compensation plan
• Robust benefits package for full-time regular employees
• Health, dental, vision, life, disability, wellness
• Paid time off
• 401(k) and profit-sharing plans

Sponsorship Details

• Sponsorship not Offered for this Role