[Hiring] Senior Claims Training Specialist @Venbrook

Role Description

The Senior Claims Training Specialist (Property) is responsible for onboarding, training, and mentoring independent adjusters on the DMA Independent Adjuster Team. This position ensures adjusters become fully proficient in company systems and client-specific requirements, with an emphasis on delivering an excellent member experience and producing accurate estimates and assessments. The Senior Claims Training Specialist develops and delivers training content, guides new adjusters through their initial work submissions, and supports adjusters’ professional growth and advancement within the organization.

Qualifications

• Advanced working knowledge of Xactimate, with current Xactimate Level Certification
• Proficiency with FHE and X1 claims systems
• Prior experience as a Property Adjuster or General Adjuster
• Strong presentation and instructional design skills, including virtual training delivery through Microsoft Teams
• Excellent verbal and written communication skills
• Strong organizational skills, with the ability to manage multiple trainees and competing priorities

Requirements

• Minimum of five years of property claims adjusting experience, including independent adjusting
• Prior training, mentoring, or supervisory experience preferred
• Xactimate Level 2 or Level 3 certification preferred
• High school diploma or equivalent required; bachelor’s degree preferred

Benefits

• $72k-$82k