[Hiring] Senior Business Systems Analyst @Assurity

Role Description

As a Senior Business Systems Analyst, you are the recognized authority across several business areas and the person our analysts and engineers look to for how analysis gets done. You own the team’s analysis templates, specification standards, and validation checklists; lead the department’s largest and most complex initiatives; shape priorities with business leaders; and mentor analysts and engineers. You direct AI agents on substantial analysis work and set the verification and safety practices that keep the results trustworthy.

Essential Functions

• 30% Own business areas, lead discovery, and own the analysis practice, which includes:
  • Owning outcomes, priorities, intake, backlog, and business relationships for several business areas and solutions.
  • Leading the department’s largest or most complex initiatives, including those that span multiple business areas.
  • Producing and reviewing implementable, AI-ready specifications.
  • Owning the team’s analysis templates, specification standards, validation checklists, and shared context.
  • Identifying recurring failure modes in AI-assisted analysis and updating standards to prevent them.
• 20% Build proofs of concept and direct AI agents, which includes:
  • Directing AI agents to produce working proofs of concept.
  • Generating the business requirements, decision tables, and acceptance criteria from the working solution.
  • Confirming AI-produced analysis against business needs and with business users.
  • Comparing AI, conventional automation, and process change against quality, cost, risk, and user needs.
  • Recording material AI contributions and following approved tool and data rules.
• 15% Test, verify, and shepherd solutions to production, which includes:
  • Developing and overseeing test plans, including testing RESTful APIs, Windows services, and database integrations.
  • Leading user acceptance testing for the largest and cross-system initiatives.
  • Establishing verification strategies and review practices for the largest initiatives.
• 10% Mentor and coach, which includes:
  • Mentoring analysts across levels and coaching engineers doing analyst work.
  • Coaching two teammates, or a manager-agreed equivalent.
  • Leading solution teams on the largest initiatives.
• 5% Provide system support and troubleshooting, which includes:
  • Serving as an escalation point for the business areas’ production issues.
• 15% Communicate project status and priorities, and measure value and adoption, which includes:
  • Estimating and logging time daily, providing project status information to management and end users.
  • Shaping priorities with business leaders and advising managers and business leaders on scope, sequencing, and tradeoffs.
  • Baselining effort and quality, tracking straight-through rates, review-queue load, adoption, and cost.
• 5% Innovate and develop professionally, which includes:
  • Incorporating new industry developments, including AI capabilities, into future Company systems.
  • Maintaining skills through ongoing training and study.

Qualifications

• 6+ years of business analyst experience, recognized as a business-area authority.
• Hands-on experience directing AI agents on substantial analysis, documentation, or test-creation work.
• Experience owning several business areas or the department’s largest initiatives.
• Experience mentoring analysts across levels and coaching engineers on analysis work.
• Experience with Agile development and project management, including Scrum.
• Experience testing RESTful APIs, Windows services, and database integrations.
• Strong analytical, troubleshooting, planning, facilitation, stakeholder, and decision-making skills.
• Ability to thrive in a fast-paced remote team environment.
• Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship-extension, and exactness.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Relevant technical, analysis, cloud, insurance, or leadership certifications are beneficial.

Physical and Work Schedule Requirements

• This position is remote, with occasional on-site attendance.
• Consistent and reliable attendance is an essential function.
• Participates in a rotating on-call schedule after training, including nights and weekends.
• Occasional scheduled evening or weekend work for production deploys, cutovers, data migrations, and go-lives.