[Hiring] Business Systems Analyst @Labcorp

Role Description

The Business Systems Analyst serves as the liaison between laboratory operations and information technology teams, supporting scientists, laboratory technicians, and quality professionals. This position is part of a collaborative team responsible for enhancing existing Laboratory Information Systems (LIS), implementing new laboratory technology solutions, and supporting system integrations across clinical laboratory environments.

This role is well suited for candidates with experience in clinical laboratory operations and a strong understanding of laboratory workflows, information systems, data integrations, and technology-driven process improvements.

Duties and Responsibilities

• Leads requirements gathering activities for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), and related laboratory technology platforms.
• Collaborates with laboratory operations, quality, information technology, and vendor partners to gather and document business requirements.
• Analyzes complex laboratory workflows, operational processes, and business requirements to identify technology solutions that support organizational objectives.
• Translates laboratory and business requirements into system specifications, workflow designs, and technical solution documentation.
• Manages troubleshooting activities involving Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), laboratory middleware, instrument interfaces, data flows, and HL7/EDI file transfers.
• Coordinates software upgrades, hotfixes, vendor support activities, and cross-functional system deployments.
• Collaborates with stakeholders to align technology solutions with laboratory operational needs and integration requirements.
• Leads system testing, validation, and user acceptance testing activities to ensure solutions meet business and operational requirements.
• Evaluates existing systems and processes and recommends improvements that enhance efficiency, accuracy, compliance, and long-term sustainability.
• Develops and maintains documentation, standards, procedures, and best practices related to laboratory systems and business analysis activities.
• Applies business analysis methodologies to translate complex laboratory workflows into scalable technology solutions.
• Influences stakeholders across multiple functional areas to support project priorities, system enhancements, and implementation initiatives.
• Supports laboratory system implementation, integration, enhancement, and optimization projects from requirements gathering through deployment.

Qualifications

• Bachelor's Degree
• 1 or more years of experience gathering requirements for Laboratory Information Systems (LIS), Laboratory Information Management Systems (LIMS), laboratory middleware, or laboratory technology platforms
• 1 or more years of experience analyzing business requirements and translating clinical laboratory workflows into system solutions
• 2 or more years of experience leading Laboratory Information System implementation, integration, enhancement, validation, or optimization initiatives
• 1 or more years of experience supporting cross-functional projects involving laboratory operations, quality, information technology, and vendor partners
• 1 or more years of experience documenting laboratory system requirements, workflows, standard operating procedures, or business process documentation

Requirements

• Up to 25% travel required
• Excellent verbal communication, written communication, and technical documentation skills
• Ability to communicate effectively with laboratory operations, information technology teams, vendors, and business stakeholders
• Ability to manage multiple priorities and support concurrent projects in a regulated clinical laboratory environment

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.