[Hiring] Senior Business Systems Analyst @Workato

Role Description

We are seeking a senior, hands-on Workday Business Systems Analyst contractor to own the day-to-day operation and enhancement of our Workday environment during a parental leave coverage period (6 months). This role is centered on US Payroll and Benefits, with responsibility for:

• Workday security
• Business-process configuration
• Approval routing
• I-9/E-Verify support
• Production issue resolution

The contractor will operate with substantial technical autonomy, partnering with HR and Payroll stakeholders on policy decisions and escalating only material technical, architecture, or high-risk changes to Business Technology leadership.

In addition to operational coverage, this role may lead the end-to-end implementation of Philippines timekeeping in Workday Time Tracking if the initiative is approved following requirements and feasibility assessment.

In this role, you will also be responsible to:

• Own daily Workday administration and operational support for US Payroll, Benefits, security, business processes, approval routing, and related employee lifecycle processes.
• Diagnose, prioritize, and resolve production issues affecting payroll, benefits, employee data, approvals, access, and compliance-sensitive workflows.
• Configure, test, document, and deploy Workday changes, including business processes, security groups, domain permissions, eligibility rules, reports, calculated fields, integrations, and approval routing.
• Support US payroll operations in Workday, including payroll-cycle readiness, issue triage, configuration support, data validation, and coordination with Payroll stakeholders.
• Administer and troubleshoot US benefits processes, including eligibility, life events, enrollment-related workflows, deductions, and vendor-facing operational needs.
• Support I-9/E-Verify processes and related Workday configuration, reporting, and issue resolution.
• Maintain appropriate Workday security and access controls; investigate permission issues and implement approved changes.
• Partner with HR and Payroll stakeholders to translate approved policy or process decisions into reliable Workday solutions.
• Create and maintain clear documentation for configurations, releases, known issues, operating procedures, and transition handoffs.
• Support Workday reporting and reporting-access needs as part of operational coverage.
• Assess the feasibility, requirements, risks, and implementation approach for moving Philippines timekeeping from ADP to Workday Time Tracking.
• If approved, lead the end-to-end Workday Time Tracking implementation, including requirements, configuration, testing, stakeholder coordination, deployment, and transition to operational support.
• Coordinate with downstream system owners where an issue extends beyond Workday.

Qualifications

• 6+ years of hands-on Workday functional, business-systems, or HRIS experience in a complex production environment.
• Deep, practical experience supporting US Payroll in Workday; this is a core requirement.
• Strong experience administering Workday Benefits, including eligibility, enrollment, life events, deductions, and related operational processes.
• Demonstrated Workday security expertise, including security groups, domain permissions, business-process security, and access troubleshooting.
• Experience configuring and supporting Workday business processes, approval routing, condition rules, notifications, reports, calculated fields, and integrations.
• Working knowledge of I-9/E-Verify operations and related Workday processes.
• Experience partnering with HR, Payroll, and technical stakeholders on sensitive, compliance-related system changes.
• Authorized and available to work full-time in the United States during US business hours.

Requirements

• Proven ability to independently own production support, make sound technical decisions, and escalate appropriately when risk is material.
• Strong documentation, testing, release-management, and stakeholder-communication skills.

Benefits

• Flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
• Vibrant and dynamic work environment.
• Multitude of benefits to enjoy inside and outside of work lives.