[Hiring] Director of Business Systems Delivery @RowCal

Role Description

The Director of Business Systems Delivery is responsible for leading enterprise technology initiatives that improve operational efficiency, data accessibility, reporting capabilities, and business process standardization across the organization. This role serves as the bridge between business stakeholders and technology teams, overseeing the planning, prioritization, and delivery of business systems projects, integrations, automation initiatives, and data platform enhancements. The ideal candidate combines strong program management, business analysis, and systems expertise with the ability to drive cross-functional collaboration and support strategic initiatives related to Microsoft Azure, Microsoft Fabric, enterprise reporting, and data modernization.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Management Information Systems, or a related field preferred.
• 7+ years of experience in business systems management, technology program management, business analysis, enterprise application delivery, or related areas.
• Experience supporting or managing Microsoft Azure and Microsoft Fabric environments, including enterprise reporting or data platform initiatives.
• Experience managing enterprise applications, SaaS platforms, ERP, CRM, reporting, and integration solutions.
• Strong business analysis skills, including requirements gathering, stakeholder interviews, process documentation, and workflow mapping.
• Demonstrated success leading cross-functional initiatives involving both technical and non-technical stakeholders.
• Strong project management, organizational, and prioritization skills.
• Excellent analytical, problem-solving, written, and verbal communication skills.
• Experience managing third-party vendors and technology partners.
• Proficiency with Microsoft Office and Microsoft 365 applications.

Requirements

• Lead enterprise systems initiatives that support business process standardization, automation, and scalability across multiple markets.
• Manage intake, prioritization, planning, execution, and tracking of business systems projects and technology initiatives.
• Translate executive priorities into project plans, milestones, delivery schedules, and technical requirements.
• Monitor project risks, dependencies, resource constraints, and overall program health.
• Facilitate stakeholder communications, project status reporting, training, adoption support, and post-implementation monitoring.
• Drive alignment of business processes, data structures, and system configurations to support enterprise reporting, automation, and AI capabilities.
• Facilitate business process analysis, process mapping, and documentation of current and future state workflows.
• Work closely with business and technical teams to define requirements and ensure successful execution of projects.
• Maintain documentation, prioritization frameworks, action logs, and portfolio reporting.
• Support and accelerate data platform and lakehouse development efforts utilizing Microsoft Azure and Microsoft Fabric.
• Track data source onboarding, data quality concerns, reporting dependencies, and systems-of-record ownership.
• Coordinate API integrations, data feeds, workflow automations, testing activities, and deployment planning.
• Support enterprise reporting, analytics, and automation initiatives that enable data-driven decision making.
• Coordinate cross-functional stakeholders, vendors, consultants, system administrators, developers, and business leaders to ensure successful project delivery.
• Manage vendor relationships, software licensing activities, contract renewals, and vendor performance.
• Partner with operational leaders to identify opportunities for process improvement and systems optimization.
• Promote adoption of new technologies and best practices across the organization.
• Ensure projects are delivered on time, within scope, and aligned with business objectives.
• Provide leadership and guidance to project teams while fostering collaboration and accountability.
• Perform other duties as assigned.

Benefits

• Competitive pay.
• 401k matching.
• Paid time off.
• Health insurance, dental insurance, and vision insurance for employees and dependents.
• Disability insurance.
• Encouragement of a healthy work-life balance.
• Time off for community service with one of our community service partners.