[Hiring] Senior Business Process Analyst @Advocate Health

Role Description

The NCCT Business Process Analyst Sr plays a pivotal role in advancing the mission of the NCCT by translating strategic business objectives into detailed operational processes, requirements, and solution specifications that enable successful solution delivery. This individual reports to the Vice President and Head of Technology & Transformation and works closely with Product Management, Operations, Research, Informatics, Engineering, and other cross-functional stakeholders.

The NCCT Business Process Analyst Sr operates at the intersection of business process design, operational excellence, and solution delivery. This role is responsible for understanding current-state operations, defining future-state workflows, documenting requirements, and ensuring business needs are clearly translated into actionable solution designs. The NCCT Business Process Analyst Sr serves as a critical link between strategy and execution by ensuring that business objectives, process requirements, data needs, and system capabilities are fully understood, traceable, and aligned throughout the delivery lifecycle.

This role is not focused on product ownership. Instead, it:

• Translates strategic vision into clear business processes, requirements, and solution specifications
• Defines current-state and future-state workflows that enable technology-driven transformation
• Works with stakeholders to identify business rules, process improvements, and operational efficiencies
• Provides detailed requirements, workflow documentation, and acceptance criteria for delivery teams
• Maintains end-to-end traceability from business need through implemented solution
• Partners with technology, informatics, and operational teams to ensure successful implementation and adoption

Qualifications

• Bachelor’s degree in business, Healthcare Administration, Information Systems, Technology, Engineering, or related field
• 7+ years of experience in business analysis, process improvement, operational transformation, or related disciplines

Requirements

• Proven experience analyzing and redesigning complex business processes and workflows
• Experience gathering and documenting functional and operational requirements
• Strong knowledge of process modeling methodologies, workflow documentation, and business analysis techniques
• Experience collaborating with cross-functional business and technical teams
• Experience supporting agile, iterative, or hybrid delivery methodologies

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program