[Hiring] IT Business Process Analyst @Valiant Solutions, LLC

Role Description

Valiant Solutions is seeking an IT Business Process Analyst to join our rapidly growing and innovative team! The IT Business Process Analyst will lead business process analysis and automation for a federal customer's IT risk management and administration office. This senior role designs and improves IT-supported processes with Microsoft Power Platform, SharePoint, and ServiceNow, aligning technology solutions with strategic goals and compliance needs. The analyst also delivers the status reporting, dashboards, and records management that keep risk, audit, and policy work on schedule.

Location: Remote

This position allows for 100% remote work. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below.

Qualifications

• 7–10+ years of experience in IT business process analysis, with leadership of complex, cross-departmental initiatives
• Bachelor's degree in IT, Business Administration, or a related field
• Proficiency with ServiceNow and data analytics tools, such as Microsoft Power Platform
• Familiarity with Agile and Waterfall methodologies
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint
• Hands-on experience building citizen-developed solutions with Power Apps, Power Automate, and Power BI
• Experience with Microsoft Copilot or other AI productivity tools
• Experience supporting risk management, audit, or compliance programs in a federal environment
• Strong written communication skills for reports and status updates
• CBAP, Microsoft Certified: Power Platform Functional Consultant Associate, or ServiceNow Certified System Administrator preferred

Requirements

• Lead analysis, design, and improvement of IT-supported business processes at the section or division level through automation tools.
• Implement business process automation that improves the efficiency, effectiveness, and timeliness of program processes.
• Deliver and maintain SharePoint solutions and automation tools that support program business activities.
• Build dashboards and tools through citizen development with Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
• Support dashboards that track key risk and performance indicators against established thresholds.
• Integrate work across risk, audit, policy, and regulatory functions to improve efficiency and compliance.
• Prepare weekly status reports of work completed, in process, and planned, including risks and impediments.
• Record and maintain meeting minutes in the program document repository.
• Develop written products, including reports, status updates, and emails.
• Apply Agile and Waterfall methods to plan, track, and deliver automation work.
• Evaluate Microsoft Copilot and other AI tools as the customer makes them available, and recommend practical uses.
• Provide general support to program areas as directed.

Benefits

• A choice of medical plans, from an affordable HSA option to a full-featured PPO, with generous company contributions
• Dental and vision coverage for you and your family
• Company-paid life, short-term disability, and long-term disability insurance
• Optional supplemental life, accident, and critical illness coverage to round out your protection
• 401(k) retirement plan with company match
• Paid time off that grows with your years of service, plus paid federal holidays
• Paid certifications, professional development, and the Valiant University training portal
• Flexible spending accounts and a wellness and fitness program
• Referral bonuses when you help us bring great people to Valiant