[Hiring] Business Process Analyst @ECS Tech Inc

Role Description

ECS is seeking a Business Process Analyst to work remotely. We're looking for a Mid-Senior Level Business Process Analyst to gather requirements, map workflows, and support the implementation of automation and system solutions. This role works closely with senior analysts and project leads, taking ownership of defined process areas while building toward more strategic responsibilities.

Key Responsibilities

• Process Analysis:
  • Document current-state workflows and identify inefficiencies within assigned business areas.
  • Support process redesign efforts under guidance from senior team members.
• Requirements Gathering:
  • Conduct stakeholder interviews and workshops for defined scopes of work.
  • Write clear user stories, functional requirements, and process documentation.
• Workflow Automation Support:
  • Assist in identifying automation candidates and testing automated workflows.
  • Work with developers to validate that automation meets business requirements.
• System Implementation:
  • Support configuration, testing (UAT), and documentation during system rollouts.
  • Create process maps (BPMN) and requirement traceability matrices.
• Stakeholder Coordination:
  • Serve as a point of contact for business users on day-to-day questions.
  • Help facilitate training and adoption of new tools and processes.

Qualifications

• Bachelor's degree in Business, IT, or related field.
• 2+ years of experience in business analysis or process improvement.
• Working knowledge of BPMN or similar process modeling tools.
• Exposure to automation platforms (Power Automate, UiPath, Camunda, or similar).
• Familiarity with Agile or Waterfall methodologies.

Requirements

• Salary Range: $110,000 - $120,000

Benefits

• General Description of Benefits