[Hiring] Senior Associate Recertification Claims Specialist @Lincoln Financial

Role Description

We are excited to bring on a highly motivated Long-Term Disability (LTD) Claims Specialist to our claims organization. As a Recertification Claims Specialist, you will be reviewing claims that have been approved for the change in definition, with no pended claims. You’ll complete a thorough training program to develop new skills and give you the confidence you need to be successful in your new role.

What you'll be doing:

• Communicating with claimants, employers, and various medical professionals through phone and e-mail to gather information regarding Long Term Disability Claims and state and federal benefits when applicable.
• Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations.
• Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim.
• Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.

Qualifications

• High School diploma or GED
• 3-5 years of long term disability claims experience directly aligned to the specific responsibilities for this role
• Strong written and verbal communication skills
• Excellent organization skills with the ability to multi-task
• Thrive in a constantly changing environment and adapt with confidence and awareness

Requirements

• Experience with disability and/or absence management (Nice-to-have)

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching, and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training