[Hiring] Senior Associate Executive Assistant @EY

Role Description

The opportunity involves overseeing and managing the provision of Executive Assistant support to allocated senior executives from a GDS location. The Senior Associate will lead a team of Executive Assistants in a remote environment to deliver core EA services, which include:

• Diary management
• Travel management
• Event and meeting management
• Expense management and processing
• Client relationship management and support
• Email management
• CRM data management
• Timesheet management
• Tool support
• General EA support as needed

The Senior Associate will also manage some PPEDs and ensure effective delivery of support to customers, working in suitable time zones for the client base.

Your key responsibilities

• Oversee and ensure effective delivery of high-quality EA support to identified executives.
• Manage internal and external appointments, team meetings, client meetings, events, videoconferences, and online meetings.
• Coordinate all associated facilities, equipment, catering, agendas, and liaise with internal and external attendees.
• Manage all aspects of travel, including booking, approvals, passports, visas, costs, and itineraries.
• Screen, action, alert, file, and delete email correspondence as required.
• Coordinate client visits, events, mailing lists, and marketing data.
• Support executives with pipeline management, opportunity administration, and reporting in CRM systems.
• Process all reimbursable expenses on behalf of allocated executives.
• Collate and enter weekly timesheet information as required.
• Provide general administrative support, including recording meeting minutes, maintaining project information, and data capture.

Qualifications

• Bachelor’s degree or equivalent.
• Good command over English (written & spoken) is mandatory.

Requirements

• Min 6 to 8 years of work experience, with at least 3 years in a supervisory role.
• At least a year of experience in a team environment handling virtual secretarial services is preferred.
• Open to work in shifts.

Benefits

• Continuous learning: Develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: Tools and flexibility to make a meaningful impact.
• Transformative leadership: Insights, coaching, and confidence to be a leader.
• Diverse and inclusive culture: Empowerment to use your voice to help others.