[Hiring] Senior Analyst ERP & Corporate Applications @Lehigh Valley Health Network

Role Description

Supports ERP or Corporate Applications through system configuration, testing, and reporting. Works closely with business stakeholders to analyze requirements and deliver technical solutions. Participates in the full development lifecycle, ensuring accuracy and efficiency in system operations.

This role will function as a core Workday Supply Chain analyst, supporting day-to-day production needs, configuration updates, and continuous improvement initiatives. Responsibilities include:

• Supporting procurement, inventory, and supplier-related processes
• Assisting with issue resolution and root-cause analysis
• Testing system changes
• Partnering with clinical, supply chain, and finance stakeholders
• Ensuring smooth system operations
• Supporting reporting and data needs
• Contributing to incremental enhancements in a complex, healthcare-focused environment

Qualifications

• Hands-on experience configuring, maintaining, and supporting Workday Supply Chain functions including:
  • Procurement
  • Inventory Management
  • Suppliers and Supplier Accounts
  • Requisitions and Purchase Orders
  • Receipts and Returns
  • Catalog Management
  • Sourcing
  • Custom Validations
• Experience managing Workday production support activities, incident resolution, defect analysis, and root cause investigations
• Strong understanding of Workday business processes, security framework, domains, and roles
• Experience supporting Workday releases, feature adoption, testing, and deployment activities
• Hands-on experience creating and maintaining:
  • Custom Reports
  • Calculated Fields
  • Workday Notifications
  • Business Process Configurations
• Experience working with Workday integrations including EIB, Core Connectors, and third-party procurement systems
• Experience with ticket management tools such as ServiceNow, Jira, or similar ITSM platforms
• Demonstrated ability to work directly with business stakeholders to gather requirements, troubleshoot issues, and implement solutions
• Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment

Requirements

• Bachelor’s Degree in Information Sciences and Technology, Information Management, or fields related to the system functions supported or High School Diploma/GED and 7 years preferred work experience
• 4 years Progressive experience in Information Management or Information Technology or a combination of 4 years in Information Technology, Enterprise Resource Planning (ERP), Corporate Applications, and Healthcare
• ERP or Corporate Applications configuration and reporting
• Strong analytical and problem-solving skills
• Process knowledge of assigned area(s) and applications
• Effective communication and teamwork

Preferred Experience

• Experience supporting Workday SCM in a healthcare, manufacturing, retail, or large enterprise environment
• Experience with Workday Strategic Sourcing
• Experience with Workday Prism Analytics and Workday Adaptive Planning
• Knowledge of ERP process integration between:
  • Supply Chain
  • Finance
  • Accounts Payable
  • Inventory Management
  • Supplier Management
• Experience participating in Workday implementations, enhancements, or optimization projects
• Workday Pro Certification in Procurement, Inventory, or other Supply Chain-related modules preferred
• Experience supporting organizations with 10,000+ employees and complex supply chain operations
• Healthcare industry experience strongly preferred

Physical Demands

• Lift and carry 25 lbs.
• Frequent sitting/standing
• Frequent keyboard use
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting, and performing CPR