[Hiring] SAP BASIS Specialist @Nexiva

Role Description

SMUD is seeking an experienced SAP BASIS Specialist, Leased Employee resource. The resource will provide technical and architecture design support for our enterprise SAP solutions. Supported environments include:

• ECC
• CRM
• BW
• BOBJ
• PO
• Web Dispatcher
• Fiori
• S/4HANA (cloud and on premises)
• Cloud ALM
• Joule
• SAP BTP
• SAP CPI/CI/IS
• SAP CIS
• SAP DP Agent
• SAP Cloud Connector
• SuccessFactors
• SAP Business Data Cloud
• SAP SAC
• SAP Datasphere
• SAP Signavio

The contractor will be responsible for administration and support of the SAP ecosystem, encompassing installation, configuration, upgrades, patching, system refresh maintenance, and troubleshooting. The SAP BASIS Specialist contractor will collaborate with other SMUD teams to ensure a stable, scalable, and reliable enterprise computing environment.

Key Responsibilities

• Provide 24/7 on-call and after-hours support, as required.
• Lead primary SAP BASIS administration for major enterprise applications.
• Provide secondary administration support for other enterprise applications.
• Troubleshoot and resolve system issues, acting as the primary point of contact.
• Work closely with SMUD analysts and technical teams to resolve system outages or performance issues.
• Schedule and coordinate SAP system installs, upgrades, patches, backups, and restorations.
• Perform OS, application, database, and client tool patching and migrations.
• Fully test patches in non-production environments before deployment; evaluate and install software patches as needed.
• Configure systems and applications technically, ensuring alignment with SMUD standards.
• Ensure application availability per Service Level Agreements.
• Perform system sizing and capacity planning.
• Act as vendor liaison for bug fixes, licensing, and maintenance.
• Report to SMUD management with status updates, issues, and progress.
• Interface with business units and application users for support and troubleshooting.
• Install new application releases and version upgrades.
• Support, monitor, test, and troubleshoot hardware and software issues as related to SAP platform.
• Develop and maintain documentation, procedures, and inventories for SAP system administration, including architecture, backup policies, and user management.
• Manage application security, including user administration.
• Provide desktop support and coordinate or deliver user training as needed.
• Evaluate software and hardware and provide technical recommendations.
• Automate tasks and streamline administrative processes in collaboration with IT and support teams.
• Coordinate application support with other SMUD resources (security, network, operations, application development).
• Configure, maintain, and monitor batch jobs and scripts; resolve related errors.
• Participate in disaster recovery planning, testing, and documentation.
• Maintain fault tolerance and disaster recovery plans for SAP systems.

Qualifications

• Five (5) years as SAP BASIS administrator supporting both SAP ABAP and JAVA stacks.
• Experience supporting at least two (2) major SAP Cloud go-live implementations and/or upgrade projects, including S/4HANA migration using selective data transition (SDT) and SAP RISE/ SAP Cloud ERP Private/SAP S/4HANA Private Cloud Edition support.
• Able to provide remote on-call support outside of regular work hours which may include nights and weekends.
• Experience with SAP RISE (SAP S/4HANA Private Cloud Edition (PCE)) deployed in Azure.
• High school diploma or equivalent.
• Minimum five (5) years of progressively responsible IT experience in administration of enterprise applications as a SAP BASIS administrator.
• Must have experience in administration of SAP and non-SAP enterprise solutions (installation, setup, patching, troubleshooting, documentation, coordination), both on-premises and cloud.
• Must have experience in SAP system design, configuration, and functionality, both on premises and cloud.
• Must have experience in system's development lifecycle, data modeling, and complex technical issue resolution.
• Must have experience in data maintenance, retrieval, and operating systems (UNIX, Linux, Windows, AIX).
• Must have experience in all the following SAP Solutions: ECC6, S/4HANA, BW, CRM, BOBJ, PO, BPC, HANA, SAP BTP, SuccessFactors, Cloud Connector, Fiori/Gateway, SAC, BDC, Datasphere, Solution Manager.
• One (1) year supporting the following SAP solutions: BTP, Integration Suite, CALM, Joule, DP Agent, Cloud Connector, Business Data Cloud, Analytics Cloud, Datasphere, Signavio and Cloud Identity Services.
• Current SAP certifications related to the systems outlined in the scope of work are required to ensure alignment with SMUD's technical environment.
• Bachelor's degree in computer science, MIS, or related field from an accredited institution, or equivalent experience.
• Deep knowledge of SAP cloud offerings, Hyperscaling and Hyperscalers.
• Proficiency in SAP system refresh processes (native SAP and tools such as LAMA, SAP PCA Add-on).
• Administration experience for NetWeaver Java Stack solutions (Adobe Document Services, Process Orchestration, System Landscape Directory).
• Experience with SAP change management (CTS+, non-ABAP and cloud solutions).
• SAP system administration in DB2/AIX, RHEL environments.