[Hiring] Salesforce Systems and Engagement Officer @Edify Org

Role Description

Edify promotes holistic and high-quality Christ-centered education in partnership with low-fee independent Christ-centered schools. The Salesforce Systems and Engagement Officer is a full-time position that will thrive in a challenging, innovative, and empowering mission-focused work environment. This role will play a hybrid role that balances technical data execution with user-facing training and support across our Latin America operations. As Edify continues to scale, this position bridges the gap between the technical backend (automation, SQL, and database management) and staff enablement (training, onboarding, and adoption).

This role is designed as a blend of technical and user enablement work:

• Focus on technical sustainability, system configurations, and exploring programmatic solutions.
• Empower field staff in Latin America by running training sessions and translating user feedback into clear system improvements.

This position reports to the Salesforce Lead and will work closely with our Salesforce Engagement Officer in Africa.

Qualifications

• 2–4 years of hands-on experience as a Salesforce Administrator or Power User.
• Salesforce Certified Administrator designation is required (or must be earned within the first 3 months).
• Definite, proven experience working with relational database concepts and querying data via SQL or SOQL.
• Mastery of Excel for data manipulation, audit preparation, and data cleaning.
• Prior experience in software training, customer service, technical onboarding, or user support.
• Excellent presentation and communication skills.
• Complete professional fluency in English and Spanish (written and verbal).

Requirements

• Personal confession of faith in Jesus Christ and commitment to Edify’s mission.
• Living example of servant leadership, humble and willing to learn.
• Passionate about Edify’s mission and alleviating global poverty.
• A high degree of integrity.
• Excellent listening skills to understand issues, risks, and goals.
• Ability to work tactfully with others, displaying integrity, discernment, sound judgment, and confidentiality.
• Ability to travel as needed.

Benefits

• Salary range commensurate with experience and education and competitive with other nonprofits.
• Up to 25% travel may be required for regional/global conferences, gathering field feedback, or training staff.
• Annual all-staff meeting, alternating in a US-based or international location each year.