[Hiring] Salesforce Release Manager @Hermitage Infotech

Role Description

A proven Salesforce Release Manager who will take ownership of all aspects related to ensuring a ‘healthy’ Salesforce.com platform.

• Minimum 8+ years’ experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology based solutions
• A strong understanding of CRM, Sales, Marketing, and other business processes
• Strong experience on Salesforce.com, Flosum & GitHub
• Experience of working on global Salesforce.com platform and the implications related to Release Management
• Hands-on experience with Salesforce.com configurations, roles, profiles, and other permission controls
• Ability to communicate effectively and confidently with team members
• Productive with moderate supervision
• Communicate clearly and effectively in both written and verbal formats

Key Responsibilities

• Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment
• Account for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated
• Facilitate release activities across all Salesforce Development and Administrator teams, ensuring quality and timely deployments across environments
• Work with Salesforce Development Team(s) to maintain allowed Test coverage in Salesforce and resolve all the Deployment errors
• Monitor all lower environments (Salesforce Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets
• Validate Post Release Activities / Track release metrics to improvement and report successes/failures to stakeholders and Teams
• Work with Salesforce Support Team – Coordinate Salesforce Release Calls, and Support Activities
• Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, Flosum, GitHub, and Version Control)
• Perform and Support on Salesforce Administration Activities
• Responsible for maintaining consistency between Salesforce sandbox environments, from Development through SIT, UAT and Production
• Host weekly (and adhoc) calls with internal business admins, internal development teams, and Salesforce Support to plan and prepare all production facing releases

Qualifications

• Minimum 8+ years’ experience on the Salesforce platform
• Strong understanding of CRM, Sales, Marketing, and other business processes
• Experience of working on global Salesforce.com platform
• Hands-on experience with Salesforce.com configurations, roles, profiles, and other permission controls

Requirements

• Ability to communicate effectively and confidently with team members
• Productive with moderate supervision
• Clear and effective communication in both written and verbal formats