[Hiring] Salesforce and Systems Manager @TCP Software

Role Description

TCP is investing in the systems that run its revenue organization and is hiring a Salesforce and Systems Manager. This role is focused on making Salesforce work better for TCP's go-to-market teams, shaping how sales, partnership, and customer success experience the platform day to day, from configuration and page layouts through reporting. This is a hands-on individual contributor role: you will be the dedicated Salesforce administrator for Revenue Operations, collaborating with the Salesforce admins who support other departments on the shared roadmap, release cadence, and integrations. It also owns TCP's growing portfolio of internal applications and agents built with Claude Code, currently a half dozen apps serving sales, partnerships, and revenue operations, including apps running in BaseCamp GTM along with the skills, connectors, access rules, and documentation those systems depend on. Sitting inside Revenue Operations keeps the work close to the sales, partnership, and customer success teams that rely on these tools every day. This role is remote, US-based, and reports to the SVP of Enterprise Sales, Partnership, and Revenue Operations.

As a Salesforce and Systems Manager, you will:

• Improve the Salesforce experience for GTM teams.
• Collaborate on the platform roadmap and releases.
• Keep integrations healthy.
• Manage internal systems.
• Govern AI access and cost.
• Build reporting leaders trust.
• Enable the teams who use these tools.

Qualifications

• 3+ years administering Salesforce in a business-critical production environment.
• Salesforce Administrator certification, or equivalent demonstrated experience.
• Working command of flows, permission architecture, data models, and sandbox release management.
• Hands-on experience building or managing applications with an agentic AI development tool.
• A track record of turning broad business requests into scoped, documented technical work.
• Strong cross-functional partnership skills.
• Clear written communication with technical and nontechnical audiences alike.
• A bachelor’s degree in information systems, business, or a related field, or equivalent experience.
• Ability to work remotely from a US-based location, with reliable connectivity and a professional workspace.

Requirements

• Bonus: advanced Salesforce certification such as Advanced Administrator or Platform App Builder.
• Experience at a SaaS or workforce management company.
• Familiarity with Model Context Protocol connectors and agent permission design.
• Experience integrating Salesforce with an ERP or billing platform.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Travel up to 10% for team on-sites and select company events.

Benefits

• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays.
• 8 hours to volunteer and impact the community.
• Comprehensive benefits (Health/Dental/Vision/401K).
• Employee Choice Pre-Tax Benefit.