[Hiring] Salesforce Administrator @StemWave

Role Description

Help build the systems behind a company that helps people heal. StemWave is a fast-growing medical technology company changing how providers help patients recover, reduce pain, and get back to living. Our non-invasive technology is trusted by more than 500 medical offices across the United States, and we're just getting started.

You'll join a small, hands-on IT team working alongside our Boston-based colleagues. Salesforce is your home base, but you'll also work across our ERP, eCommerce, and integration stack, partnering with Sales, Marketing, Customer Success, Operations, Manufacturing, and Finance. Some days you'll solve an urgent issue; others, you'll design an enhancement from scratch. Either way, you'll own it from first request to final delivery.

What you'll do

• Serve as a primary Salesforce administrator: users, security, permissions, data quality, reports, and dashboards
• Build and maintain objects, fields, page layouts, record types, validation rules, Flows, and automation
• Own tickets from intake to closure, digging past the initial ask to find the real business need or root cause
• Help review and prioritize incoming requests across the IT team
• Support integrations between Salesforce, NetSuite, marketing platforms, and eCommerce
• Lead enhancements from requirements through testing, deployment, documentation, and adoption
• Keep stakeholders informed on scope, timing, progress, and risks
• Spot recurring problems and fix them at the source
• Create documentation, SOPs, and user guides that strengthen the whole team

Qualifications

• 2–5 years of hands-on Salesforce administration experience, ideally supporting a B2B sales organization
• Proven experience designing and building Salesforce Flows independently, beyond simple record updates
• Strong skills in user management, security, reporting, objects, and validation rules
• Experience working in a ticketing or structured request environment
• Strong troubleshooting and root-cause analysis across applications, data, and integrations
• Business analysis instincts: you ask good questions and turn needs into practical solutions
• Excellent written and spoken English, with confident, proactive communication
• Strong organization and follow-through in a fast-moving environment

Requirements

• Salesforce Certified Administrator credential (preferred)
• Additional Salesforce certifications; experience with NetSuite, Shopify, or integration platforms (nice to have)

Benefits

• Pay: US$10–14 per hour, paid weekly
• Time off: All US holidays off, plus 12 days of paid time off each year
• Fully remote: Work from home with a US-based team

Company Description

Your work helps bring non-invasive care to more patients.