[Hiring] Replay Technical Support Specialist @DVSport

Role Description

The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining our replay solutions product line. Responsibilities will include:

• Replay operations at assigned conferences
• On-site and remote phone support for the replay solution product line
• Performing replay product testing
• Identifying software and hardware development needs
• Participating in various replay meetings, clinics, and industry events

This position will report directly to a Regional Account Manager and indirectly to the National Director of Account Management.

Qualifications

• Bachelor's degree
• Technical Hardware and Support Experience in the following areas:
• Integrated Computer software and hardware solutions, coaching or team setting a plus
• Servers, capture/playback video equipment, and analogue or digital audio equipment
• Experience shooting and editing video; multiple video formats (720p, 1080p, or 4K) and higher frame rate video formats (60 fps or higher)
• Video transport over HD-SDI or fiber
• Networking protocols, managed switches, and fiber transport & SFPs

Requirements

• Eagerness to travel - this position requires travel to visit customers, go to games, play the replay tech role at post-season tournaments and events, and support deployed systems.
• Availability - while regular travel is expected, during the busy seasons this could be extensive
• Flexibility - The position has an evening and weekend work schedule with offsetting time off during the week
• Collaboration/team player with the ability to lead
• Possess a high level of independent judgment within established procedures
• Ability to create strong business relationships with all replay client participants
• Demonstrate a tremendous work ethic while maintaining a positive and upbeat attitude
• A proven commitment to safety measures and practices
• Strong planning and organizational skills
• Willingness to learn and seize the opportunity

Benefits

• Real exposure to the world of sports technology and developing leading tech for the industry
• Working alongside industry experts and professionals who move the company and the innovation forward
• Great opportunities to travel to and work at awesome events in a variety of sports
• A very competitive compensation package (including a car allowance)
• Exceptional benefits package that includes Medical, Dental, and Vision
• 401K with matching company contributions
• Paid holidays including a paid community volunteer day
• Generous Paid Time Off
• Cutting edge technology to accomplish your job
• Company branded gear

Company Description

DVSport is an industry leading sports technology company specializing in Instant Replay and digital video acquisition, analysis, and play-back software. Our products and technology are utilized by some of the top professionals in sports throughout the country.