[Hiring] Technical Release Specialist @FanDuel

Role Description

The Technical Release Specialist oversees the end-to-end release lifecycle, ensuring that software deployments are delivered reliably, efficiently, and with minimal risk. This role acts as the central coordinator across engineering, QA, product, and operations, driving standardized processes that improve release quality and accelerate time to market.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Responsibilities

• Establish and maintain consistent, repeatable deployment practices to reduce risk and improve quality.
• Implement structured release workflows that reduce production outages and business disruption.
• Serve as the central point of communication, aligning engineering, QA, product, and operations to prevent bottlenecks and duplicate work.
• Streamline approvals and release workflows to improve time to market new features and updates.
• Oversee comprehensive testing, validation, and risk assessments to prevent errors and protect customer experience.
• Provide day-to-day support for release management inquiries and requests.
• Coordinate scope of change, release details, and documentation generation.
• Maintain clear rollback plans to enable rapid recovery from deployment issues.
• Balance competing needs, resources, and timelines to keep releases on track.
• Allow engineering teams to focus on development by managing the coordination and orchestration of release activities.
• Plan and schedule environment refreshes to ensure data accuracy and alignment across development, testing, and production systems.
• Manage sandbox creation, updates, and general upkeep to support development and QA activities.
• Salesforce Expertise: Sales Cloud, Service Cloud, Einstein Chatbot, Communities, Analytics Studio, Data Cloud, Agentforce.
• Define and communicate production deployment windows to minimize business impact and ensure smooth release execution.
• Work with stakeholders across the Technology and Product Engineering org.
• Strong presentation and documentation skills.
• Train and educate engineers and stakeholders on release management.
• Deliver accurate and timely insight reporting in-line with key release related metrics to stakeholders.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related technical field. Master's degree preferred in Computer Science, Software Engineering, or Business Technology.
• 4-6 years of progressive software development experience with a minimum 4+ years of hands-on Salesforce deployment.
• Experience managing the delivery of application change in an agile environment.
• Experience with Salesforce Lightning Framework, Apex, SOQL, and Visualforce.
• Proven track record implementing complex Salesforce solutions and integrations.
• Experience of planning, scheduling, implementing releases in a demanding, fast-paced environment requiring a high degree of deadline-driven productivity.
• Deep understanding of Salesforce security models, sharing rules, and governance.
• Strong Experience in Copado.
• Strong programming skills in multiple languages (Java, Python, JavaScript).
• Experience with version control systems (Git) and CI/CD pipelines.
• Proven ability to think and move quickly, managing difficult trade-offs to meet deadlines.
• Salesforce certifications is preferred.

Benefits

• Amazing benefits above and beyond the basics.
• Array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
• Generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance).
• 401k with up to a 5% match.
• Commuter benefits, pet insurance, and more.
• Paid personal time off and 14 paid company holidays.
• Paid sick time in accordance with all applicable state and federal laws.