[Hiring] Provider Relations Coordinator @MEDI TRANS LLC

Role Description

Working closely with providers to ensure smooth onboarding and ongoing relationship management, this role focuses on data management, credentialing/recredentialing, grievance resolution, and provider support across all product lines.

• Accurately enter and manage provider data for profile creation and maintenance
• Assist with claims issues, document discussions, and route concerns to the appropriate party for resolution
• Build and foster positive provider relationships through clear communication and responsive support
• Credential new providers in accordance with MTI and industry standards prior to network entry
• Recredential existing providers within industry timelines and standards
• Conduct timely Provider Data Management (PDM) activities ensuring effective utilization of provider services, contracted rates and other terms
• Facilitate provider improvement through coaching and performance support initiatives
• Collaborate with internal teams to ensure seamless provider support and process efficiency

Qualifications

• High School Diploma or Equivalent
• Minimum 1 year of healthcare credentialing, provider grievance management, or workers’ compensation claims experience
• Intermediate proficiency in Microsoft Excel and Microsoft Office Suite

Requirements

• Associate's degree in healthcare, Business, or related field (Preferred)
• Certification in Credentialing (CPCS or similar) (Preferred)
• Experience in provider data management or healthcare operations (Preferred)

Skills

• Communication: Clearly and professionally interact with providers and internal teams
• Problem-Solving: Take initiative and find creative solutions to provider issues
• Attention to Detail: Maintain accuracy in credentialing, data, and reporting
• Prioritization: Balance multiple tasks and deadlines effectively
• Independence: Work with minimal supervision while managing responsibilities
• Teamwork: Collaborate with colleagues to resolve provider needs
• Analytical Skills: Identify provider performance trends and opportunities

Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off, holidays

Work Environment & Physical Requirements

• Remote
• Ability to sit at a workstation for extended periods

Diversity, Equity & Inclusion Statement

MTI America is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.