[Hiring] Provider Adoption / Onboarding Specialist @CVS Health

Role Description

This role within Interoperability is responsible for driving provider adoption and onboarding of clinical data connections within an assigned region. The role works closely with Network, providers, and internal teams to:

• Move providers through onboarding
• Strengthen adoption
• Resolve barriers
• Improve performance

This person serves as a key execution lead for provider engagement in the region by:

• Advancing connection opportunities
• Coordinating onboarding activity
• Keeping work moving across provider-facing and internal partners

The role translates enterprise priorities into practical execution plans that:

• Improve provider adoption
• Reduce administrative burden
• Support current Interoperability priorities

Qualifications

• Strong partnership, collaboration, communication, negotiation, and relationship management skills
• Strong project management skills, including planning, prioritization, coordination, and management of multiple initiatives across competing timelines
• Experience maintaining tracking, reporting, and communication processes and using performance data to support stakeholder discussions and business decisions
• Demonstrated strength in problem solving, process improvement, and navigating ambiguity in a cross-functional environment
• Knowledge of Electronic Health Record systems, Health Information Exchange concepts, and the health insurance industry
• Experience driving provider onboarding and engagement, including outreach, meeting coordination, provider communications, and activation support preferred
• 3+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience

Requirements

• Bachelor’s degree in business, healthcare administration, health information management, public health, or a related field preferred

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility