[Hiring] Proposal Support Advisor @The Cigna Group

Role Description

The Proposal Support Advisor is responsible for managing RFP and proposal development strategy and process for higher-complexity, strategic bids from receipt of the RFP through submission. This individual will have specialized knowledge of their primary business segment, with the ability to support other segments as needed. The Proposal Support Advisor is responsible for concurrently managing multiple proposals with aggressive deadlines. They support follow-up, finalist, and contracting activities, as needed.

• Engage sales, account management, and other cross-functional leadership to review and develop a market-specific bid strategy.
• Format RFP response documents in accordance with Express Scripts’ brand.
• Research and incorporate responses from our response database.
• Work with subject matter experts to develop custom responses for questions needing further research or buy-in.
• Collaborate with client pricing to provide a pricing arrangement and responses to pricing-specific questions.
• Submit proposal responses externally, ensuring compliance with RFP requirements and Express Scripts’ contractual obligations.
• Facilitate negotiations amongst cross-functional partners to increase compliance rates while mitigating business risk.
• Review contracts and work with legal and other cross-functional SMEs to ensure proper positioning of contract terms in proposal responses.
• Review bid requirements, assess associated risk, and make preliminary recommendations regarding eliminating low-risk deviations.
• Lead cross-functional projects, process enhancements, and departmental initiatives.
• Support developing best practices across the team and build the process and procedures documentation library.
• Mentor and train new team members.
• Solve complex problems and identify solutions from a broad perspective.
• May lead functional teams or projects and provide client presentations.
• Recognized internally as “the go-to person” for the most complex Proposal Support assignments.

Qualifications

• 5+ years of relevant experience or Bachelor's degree with 3+ years relevant experience.
• Excellent verbal and written communication and presentation skills.
• Proficient with MS Office suite, Skype, and Webex.
• Strong data analytics capability and problem-solving skills.
• Demonstrated ability in managing high visibility projects, sometimes independently.
• Resourceful with a proven ability to exercise good judgement in problem solving.
• Able to manage multiple tasks simultaneously; shift priority quickly as needed.
• Adheres to SOP and follows best practices when available.
• If working at home, must have a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Company Description

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.