[Hiring] Program Support Intern @International Data Group

Role Description

IDC is seeking a detail-oriented undergraduate co-op to support Bespoke, our program that gives IDC’s largest customers dedicated executive sponsorship, Exec Analyst support, and a structured sales planning framework to accelerate their move to new packaging, capture larger upsells, and build long-term customer value.

Working closely with the VP of Strategic Initiatives, the co-op will help run the day-to-day operations of the program:

• Tracking whether assigned customer clusters are moving through Bespoke’s defined sales process steps.
• Coordinating scheduling among ELT Sponsors, Exec Analysts, Sales Leaders, and account teams.
• Producing materials that keep senior stakeholders informed.

This is a hands-on operational role at the center of how IDC’s top executives engage with its top customers.

This position is designed in alignment with cooperative education programs, offering meaningful, mentored work experience and direct exposure to senior sales and executive leadership.

Qualifications

• Currently pursuing a Bachelor’s degree in Business Administration, Finance, Communications, or a related field.
• Strong process discipline and attention to detail.
• Strong written communication skills.
• Proficient in Microsoft Excel and PowerPoint.
• Comfortable operating with ambiguity and incomplete instructions.
• Strong organizational skills.

Requirements

• Track the progress of assigned customer clusters through Bespoke’s defined sales process steps.
• Coordinate scheduling and logistics for account planning sessions, executive briefings, and check-ins.
• Draft kickoff communications to customer stakeholders and prepare summary notes.
• Prepare cluster-level status updates for ELT Sponsors, Exec Analysts, and Sales Leaders.
• Maintain and update the program’s core working documents.
• Follow up directly with account teams on open action items and process steps.
• Support the onboarding of newly assigned customer clusters.
• Identify recurring bottlenecks or gaps in the Bespoke process and suggest improvements.

Benefits

• Understand how a large-scale strategic account program is operationalized and coordinated.
• Develop executive communication skills.
• Build proficiency maintaining and updating live operational documents.
• Strengthen the ability to drive a defined process to completion.
• Gain exposure to how IDC manages and grows its most strategic customer relationships.

Work Environment

• Location: Boston, MA – Remote position, with the option to work from the Boston office if preferred.
• Hours: Full-time (40 hours per week).
• Regular collaboration with sales, customer success, and executive stakeholders.

Compensation Transparency

At IDC, we are committed to fair and equitable pay practices. The expected total annual compensation is between $25-$35.

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.