[Hiring] Program Coordinator @COMAGINE HEALTH

Role Description

The Program Coordinator – Behavioral Health supports clinical staff in the administration of programs serving individuals with chronic mental illness. This role performs non-clinical operational and administrative functions essential to program success, including:

• Scheduling
• Case setup in workflow systems
• Recipient support via phone
• Data entry
• Management of records and documentation

The Program Coordinator partners closely with clinicians and support teams to ensure efficient, organized, and responsive program operations.

Qualifications

• Bachelor’s degree in a related field, or equivalent combination of education and relevant experience.
• Minimum of four (4) years of progressive, relevant administrative support experience.
• Preferred: Experience working in a Behavioral Health or clinical healthcare setting.

Requirements

• Provide administrative and operational support to Behavioral Health clinical teams.
• Coordinate initiatives, track and monitor progress, and set timelines for delegated assignments.
• Schedule appointments for recipients with clinical staff and support teams.
• Set up and maintain cases in workflow management systems.
• Assist recipients and partners by phone and email, responding to requests and directing inquiries appropriately.
• Perform complex data entry and data management in clinical and claims systems.
• Coordinate, organize, and maintain accurate filing systems (electronic and paper).
• Ensure all records and business-sensitive information are developed, handled, stored, retrieved, and archived in compliance with privacy and regulatory requirements.
• Develop and maintain documents, reports, templates, and tracking tools.
• Support documentation requests and ensure timely receipt of required records.
• Contribute to continuous improvement of administrative processes and workflows.

Benefits

• Medical, dental and vision insurance
• Paid time off for vacation, illness and volunteering
• Retirement savings plan with employer contribution
• Adoption financial assistance
• Paid parental leave
• And much more!

Company Description

Comagine Health is a national, mission-driven, nonprofit organization that has engaged in health care quality consulting and quality improvement services for more than 50 years. We are leaders in assisting front-line providers and engaging health care partners to improve care delivery and patient outcomes.

Our talented remote workforce spans the country and plays a vital role in our success. We go beyond merely providing a remote work option; we support and embrace it. We offer opportunities to make a difference from anywhere in the U.S. and enjoy better work-life balance. An annual stipend gives you the freedom to enhance your workspace with options that suit your needs.