[Hiring] Process & Continuous Improvement Analyst @5Ccompany

Role Description

The Process & Continuous Improvement Analyst is responsible for mapping, analyzing, standardizing, and optimizing company processes to improve operational efficiency, productivity, quality, and governance. This role works closely with different business areas to identify improvement opportunities, implement solutions, monitor results, and support operational transformation.

• Map, document, and analyze current processes (AS IS), identifying bottlenecks, risks, and improvement opportunities.
• Design and document future-state processes (TO BE), ensuring standardization, efficiency, and scalability.
• Propose and implement continuous improvement initiatives focused on productivity, quality, and cost reduction.
• Define, monitor, and analyze process KPIs and track post-implementation results.
• Create, review, and maintain process documentation, policies, procedures, and governance standards.
• Plan and support internal process audits, documenting nonconformities and following up on action plans.
• Act as a focal point between teams, supporting communication and the adoption of new processes.
• Support strategic projects, automation initiatives, and operational transformation efforts.

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Minimum of 2 years of experience in processes, continuous improvement, operational efficiency, or related areas.
• Experience with process mapping, modeling, documentation, and governance.
• Knowledge of continuous improvement methodologies such as Lean, PDCA, and Kaizen.
• Experience with KPI and performance analysis.
• Intermediate/advanced Excel and Google Sheets skills.
• Experience with Lucidchart or similar process mapping tools.
• Basic knowledge of auditing, compliance, and process automation.
• Intermediate or advanced English.
• Strong analytical and critical thinking skills, organization, communication, proactivity, and autonomy.
• Consultative mindset and strong interpersonal skills.
• Personal computer (Windows or macOS) with a minimum of 8GB RAM.

Requirements

• 100% Remote (Home Office)
• Monday through Friday (5x2) - 8 working hours per day, plus breaks.

Compensation

• USD $840/month

Benefits

• Access to Wellhub and Moodar.
• 20 days of paid PTO after the probation period. PTO is accrued based on each month worked and can be requested whenever you need it most. You do not need to complete one full year with the company to take your paid vacation.