[Hiring] Order Processing Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The client is seeking a detail-oriented and reliable Order Processing Virtual Assistant to support daily order entry operations. The VA will be responsible for reviewing purchase orders received via email and accurately entering order information into the company’s order management system.

The ideal candidate has strong data entry skills, excellent attention to detail, and the ability to work efficiently during scheduled coverage windows. Experience with e-commerce platforms, ERP systems, or order management software is preferred.

Qualifications

• Previous experience in data entry, order processing, administrative support, or customer operations preferred.
• Strong attention to detail and accuracy.
• Ability to process high volumes of information efficiently.
• Excellent written English communication skills.
• Intermediate computer proficiency and ability to learn new systems quickly.
• Reliable internet connection and ability to work scheduled coverage windows.
• Experience with e-commerce, ERP, or order management platforms is a plus.

Requirements

• Monitor designated email inboxes for incoming purchase orders.
• Review purchase order details for completeness and accuracy.
• Enter purchase orders into the company’s order management platform.
• Verify customer information, product details, quantities, and pricing as required.
• Ensure all orders are processed promptly and accurately.
• Maintain accurate records of processed orders.
• Update order statuses and related information within company systems.
• Identify and report discrepancies, missing information, or order issues.
• Follow established procedures for handling order exceptions.
• Assist with general order-related administrative tasks as assigned.
• Communicate with internal team members regarding order processing concerns.
• Maintain organized digital records and documentation.
• Support process improvement initiatives when requested.

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Work Schedule

• Contracted Hours per Week: 40 hours/week
• Scheduled Working Days: Monday through Friday and Sunday
• Daily Working Time:
  • 7:00–8:00 AM
  • 11:00 AM–12:00 PM
  • 2:00–3:00 PM
  • 6:00–9:00 PM EST Monday-Friday
  • Sunday shift: 6:00–8:00 PM EST

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work.
• This is not an offer of employment; contractors are not employees of 20four7VA or any client.
• All compensation is processed through 20four7VA according to the terms of the engagement.