[Hiring] Private Investigator, Surveillance @Xpera

Role Description

Reporting to the Regional Manager, the Private Investigator, Surveillance will be responsible for conducting thorough and detailed covert surveillance investigations both by vehicle and/or on foot. The successful candidate must share a passion for investigations and display an unwavering commitment to excellence. They must also possess a professional demeanor characterized by integrity, good character, and mutual respect. You are an individual who is enthusiastic and positive, a self-starter and quick learner with an ability to demonstrate patience and persistence, ensuring quality services to our clients and customers. This role offers the opportunity to contribute to high-impact projects and grow your career in a dynamic, supportive environment.

If you're driven by purpose, thrive on challenge, and want to make a tangible impact, Xpera is the place to grow your career and be part of a trusted, forward-thinking team.

We welcome applications from candidates seeking either full-time or part-time employment. Flexible work arrangements may be considered for the right candidate.

What You Will Do:

• Offer timely and quality best-in-class experience and services to our clients and customers.
• Respond to client requests with a quick, flexible, and operational approach that is based on sound strategy, and coordinated with Xpera’s policies and procedures.
• Conduct investigations in a manner that makes strategic sense and that are coordinated with the client’s intent, seeking guidance from management as required.
• Conduct assignments in a proper investigative sequence including pre-operation planning, assignment assessment, evidence collection, and reporting.
• Monitor closely assignment timelines and budgets to ensure assignments are completed on time and within budget.
• Produce accurate, detailed notes and reports in accordance with Xpera’s protocol and practices.
• Obtain professional quality video and photographic documentation of subjects.
• Obtain information or intelligence in a legal, ethical, and confidential manner as required.
• Attend court or legal proceedings as required.
• Maintain vehicle and equipment in good working conditions, suitable for work and functions.

Qualifications

• Post-secondary education or equivalent combination of post-secondary education and relevant work experience with preference given to candidates with a minimum of 2 years of field surveillance investigative experience.
• Experience working in a client-focused environment.
• Experience in law enforcement is an asset.
• A valid Private Investigator within the applicable province of employment.
• A valid Driver’s License and satisfactory driving record.
• Knowledge of all levels of the Canadian court system, criminal and civil code in Canada, insurance law, and privacy legislation is an asset.
• An understanding of threat risk assessments and analytics.
• Exceptional communication and written skills.
• An ability to work autonomously and as part of a team.
• A strong proficiency with Microsoft Office, especially with Word and Excel.
• An ability to work under pressure to meet demanding timelines while maintaining focus on the task at hand.

Benefits

• Hourly Rate: $24.00-$27.00 CAD per hour.
• Opportunity for paid overtime.
• Great employee perks including discounted gym memberships, shopping discounts, and recognition awards.
• Employee referral incentives.
• Business casual environment.
• Opportunity for career growth and development.
• Supportive and collaborative team environment.