[Hiring] Licensed Paralegal - Workers' Compensation @Crawford & Company

Role Description

We are currently seeking a Workers Compensation Consultant to join our team remotely in Ontario, Canada. The ideal candidate will have a strong understanding of Ontario workers' compensation programs, claims management, return-to-work strategies, and regulatory compliance. This position plays a key role in supporting employers and employees throughout the workers' compensation process while driving positive outcomes and cost-effective claim resolution.

Salary Range: CAD $60,000 - $90,000 annually

Responsibilities

• Manage end-to-end Workers’ Compensation claims in Ontario
• File new claims within required provincial deadlines and maintain compliance with applicable legislation.
• Review and assess entitlement decisions; challenge or appeal determinations when appropriate to protect employer interests.
• Collaborate with injured employees, employers, and case managers to develop safe and effective return-to-work and modified duty programs.
• Monitor case progress and maintain detailed documentation to ensure timely resolution.
• Provide strategic advice to employers on premium reduction strategies and claims cost control.
• Build strong relationships with Workers' Compensation Boards, medical providers, and internal partners to facilitate fair and efficient outcomes.

Qualifications

• Holds a LSO Paralegal License and is in good standing.
• Post-secondary education in Paralegal Studies, Insurance, Human Resources, or Occupational Health & Safety (or equivalent experience).
• 2+ years of experience managing or adjudicating workers’ compensation claims (multi-province experience preferred).
• Strong knowledge of WSIB and WCB processes and legislation.
• Excellent communication, negotiation, and analytical skills.
• Proven ability to manage deadlines and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office Suite and claims management systems.

Benefits

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.