[Hiring] Principal Professional Services Consultant @Fortra

Role Description

We are seeking a highly experienced and collaborative Principal Professional Services Consultant to join our Services organization. In this role, you will work closely with customers and cross-functional teams to deliver successful implementations of Fortra's software solutions. You will serve as a technical leader, trusted advisor, and mentor, helping customers maximize the value of their investments while driving complex deployment and integration projects.

This position requires strong consulting expertise, advanced technical knowledge, and exceptional communication skills. The ideal candidate has a proven track record of:

• Leading enterprise software implementations
• Solving complex technical challenges
• Mentoring technical team members
• Building strong customer relationships

Travel is required, and opportunities may include delivering formal training sessions for customers, partners, and internal teams.

Qualifications

• 6+ years of experience in Professional Services, Technical Consulting, Software Implementation, Solution Architecture, Systems Integration, or a related field.
• Proven experience delivering enterprise software implementations and customer-facing technical consulting engagements.
• Advanced technical expertise in one or more software platforms, technologies, or specialized solution areas.
• Experience troubleshooting complex technical issues and driving resolution in customer environments.
• Ability to develop scripts, integrations, automations, or technical utilities.
• Strong understanding of software deployment, infrastructure, system integration, and application interoperability.
• Excellent verbal, written, and presentation communication skills.
• Demonstrated ability to work independently and manage competing priorities.
• Strong leadership and mentoring capabilities.
• Experience supervising, coaching, or guiding technical team members.
• Exceptional customer engagement and relationship management skills.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to effectively explain technical concepts to non-technical audiences.
• This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

Requirements

• Travel is required.

Benefits

• Competitive benefits and salaries
• Personal and professional development opportunities
• Flexibility
• Much more!

Company Description

At Fortra, we’re breaking the attack chain. Ready to join us? Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.

We are an equal opportunity employer and encourage applications from candidates of all backgrounds. We do not require Canadian work experience; all relevant experience will be considered. This posting is for a new position.

Expected Compensation: C$125,000 - C$155,000