[Hiring] Pre-Access Supervisor @Ensemble Health Partners

Role Description

The Pre-Access Supervisor oversees daily operations of the patient access/pre-access team, ensuring efficient workflows, staff performance, and adherence to revenue cycle goals. Responsibilities include:

• Coordinates all registration duties with direct and indirect reporting employees.
• Ensures registration and pre-registration duties are completed daily.
• Provides training for staff and monitors daily productivity.
• Provides and reviews reporting to track department performance in key metrics.
• Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs.
• Responsible for upfront collection process tracking and monitoring.
• On-call rotation which includes days, nights, and weekends as necessary.
• Assists with developing department processes and procedures.
• Acts as a resource person for staff and ancillary departments.
• Manages assigned projects regarding implementing, tracking, and process changes.
• Participates in daily facility activities as assigned by Patient Access Leadership.
• Assists with staff evaluations and maintains time/attendance system.
• Attend facility meetings as required/needed by department and/or client.

Qualifications

• 2 Year/ Associate degree or 4 year/ Bachelor’s Degree.
• 2-3 years of supervisory experience in healthcare or business field preferred.
• Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
• Knowledge of registration, insurance, scheduling, and/or verification and hospital billing.
• Demonstrated advanced usage of AI and the management of teams using AI.

Requirements

• Certified Healthcare Access Management (CHAM).
• Certified Revenue Cycle Representative (CRCR).
• 1 to 3 Years of job experience.
• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Benefits

• Bonus Incentives.
• Paid Certifications.
• Tuition Reimbursement.
• Comprehensive Benefits.
• Career Advancement.