[Hiring] PIM Coordinator @Wheels Manufacturing LLC

Role Description

The Catalog team is responsible for procuring and ingesting product data to build and maintain a comprehensive product catalog for our merchants’ Workstand website and in-store systems. The PIM Coordinator role is primarily responsible for standardizing and enriching raw product data for ingestion and refinement in our PIM. A key focus of this position is supporting the ongoing modernization of our tools and workflows by leveraging AI; proposing new technical solutions; and suggesting data structure, product page, and process improvements to improve efficiency and impact of data. Other responsibilities include communicating with client-facing teams and executing ongoing catalog maintenance projects.

Job Functions

• Clean, import, and enrich product data into our PIM.
• Implement and oversee automatic processes to bulk consume data into our PIM.
• Maintain product data integrity and adhere to Workstand data governance standards.
• Leverage AI/ML and other tools to enhance efficiency and accuracy of data ingestion.
• Identify points of friction in team workflows, and/or propose technical solutions to continue ongoing modernization of team processes.
• Execute PIM configuration tasks to support data model improvements.
• Collaborate with client-facing teams to resolve product listing discrepancies, fulfill one-off merchant requests, and communicate insight on ticket status and/or team process.
• Provide timely progress updates and communicate blockers with teammates in appropriate channels.
• Contribute to ongoing data hygiene projects.
• Proof product data enriched by colleagues and provide constructive feedback.
• Assist in the maintenance of team workflow documentation.
• Quickly move from one task to another in response to changing priorities.

This is not a comprehensive list of possible responsibilities, tasks, and duties. There are a variety of other duties that will need to be completed on an as-needed basis.

Qualifications

• Cycling (or other outdoor industry) and tech industry experience is preferred.
• Experience with Microsoft Excel and Google Workplace suite required.
• Experience with a PIM preferred.
• Experience with a CRM preferred.
• Experience with GenerativeAI preferred.
• Exceptional written and oral communication skills.
• Highly detail-oriented.
• Flexible and able to respond quickly to changes.
• Organized and proficient at managing competing priorities.
• Understands, interprets, and implements feedback effectively.
• Provides feedback effectively.
• Experimental mindset and a willingness to “fail” encouraged.
• Self-motivated with a positive attitude toward work.
• Hard-working, creative, and eager to learn.
• Limited domestic travel may be a requirement.

Benefits

• Fully remote work environment.
• Flexible scheduling.
• Comprehensive medical, dental, and vision packages for employees and eligible family members.
• 401(k) plan with employer match.
• Paid volunteering.
• Paid professional development.
• Discounts on products, bikes, and gear.
• Accrued PTO program of 14 days in your first year as well as sick time and ten paid holidays.
• Employees are eligible for bonuses.