[Hiring] Philanthropy Specialist @World Vision, Inc.

Role Description

The Philanthropy Specialist will partner with fundraisers within the Philanthropy Team, consult on and support all phases of the Moves Management fundraising process and the Donor Journey from acquisition, cultivation, invitation to donor service. Coordinate multiple tasks of high priority while delivering exceptional customer service and good business decision making. Oversee confidential donor information. Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.

Responsibilities

• Keep Christ central in individual and corporate life.
• Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate WV Core Values into decisions within scope of role.
• Assist in the preparation of tactical strategic plans for each donor.
• Document and track stages of gift cultivation, multi-year asks, and campaign sector activities, ensuring CRM systems are properly updated.
• Monitor progress toward fundraising goals, providing reports and analysis to inform fundraisers and leadership.
• Monitor gift processing and track progress toward gift intention fulfillment via reporting and analysis.
• Conduct ongoing donor research to identify giving patterns and trends; summarize and report findings for Philanthropy Fundraisers.
• Liaise with Prospect Development and Middle Donor Teams to manage acquisition of new prospect leads, transfer of disqualified major donors, ongoing research requests, and portfolio list stewardship.
• Liaise with various departments and individuals in the cultivation, invitation and donor service phases of Moves Management.
• Assist fundraisers with the strategic plan and distribution of project reporting and other donor service deliverables to donor investors.
• Interface directly with major donors as first point of contact, including face-to-face presence and facilitation of events.
• Provide Vision Trip, Event, and donor meeting support.
• Understand key performance metrics for fundraisers and assist with tracking, reporting and analysis.
• Function as a subject matter expert in all related systems, such as CRM, EDW, Concur.
• Provide expense report support as a subject matter expert for complex scenarios.
• Provide customer service to internal and external business partners and donors.
• Coordinate meetings, maintain calendars, coordinate conferences, and assist with complex travel arrangements for Philanthropy staff.
• Facilitate the reconciliation of account stewardship, sponsorship, and other donor relationship issues.
• Help maintain and manage the distribution of marketing related resources for the team.
• Work collaboratively with team members when assigned to work as a member of a team.
• Perform other duties as assigned.
• Maintain awareness of corporate goals, objectives, organizational announcements, and activities.

Qualifications

• Organizational skills including time/task management and the ability to balance multiple priorities.
• Attention to detail and consistently accomplishes tasks thoroughly.
• Professional and spiritual maturity.
• Effective written and oral communication.
• Technical proficiency in Microsoft O365 and sales reporting tools, such as a CRM system, as well as a willingness to learn new systems and tools.

Requirements

• Bachelor's degree or equivalent work experience (eight years).
• 2-3 years of work experience in sales/fundraising support working directly with sales/fundraising representatives and utilizing various sales reporting tools (i.e., CRM) or related customer service support function.

Benefits

• Estimated hiring range: $28-$36.81 per hour.
• WVUS Pay Grade Level: 220.
• The posted hiring salary range reflects pay for U.S. locations and is determined using market data and internal compensation guidelines.