[Hiring] Partner Relationships Manager @Free Wheelchair Mission

Role Description

Free Wheelchair Mission is seeking a Partner Relationship Manager who not only meets the requirements of the job but has an interest in being part of an organization that is making a significant difference in the lives of individuals in need throughout the world.

This position will have a focus on the management, cultivation, and growth of FWM’s working relationships with its international distribution partners and suppliers. The Partner Relationships Manager will manage an assigned portfolio of partners and suppliers, leading communication and strategy implementation to support them in executing successful distributions.

The Partner Relationships Manager will work closely with FWM’s internationally based independent contractors and the Programs Operations & Compliance team to ensure that distribution partnerships are retained in good standing, are aligned with FWM’s mission, maintaining program standards and policies, and growing in distribution capacity. She/He will identify new potential distribution partners and suppliers in accordance with FWM’s goal to expand its global reach.

Responsibilities

• Serve as the main point of contact for assigned portfolio of distribution partners and gift-in-kind suppliers, managing partner strategy, needs, orders, scheduling, and documentation.
• Build and maintain strong, supportive, and mission-aligned relationships.
• Facilitate strategic communication and meetings for FWM and partner c-suite and senior executive leadership.
• Manage strategy for regular communication and work closely with internationally based independent contractors to facilitate check-ins, virtual, and in-person trainings.
• Support partners in navigating FWM’s distribution process and reporting requirements.
• Work in collaboration with the Senior Programs Compliance Manager to manage partners’ understanding and adherence to FWM’s compliance guidelines and plans for program audits.
• Track partner distribution projections with the Logistics Manager and the Senior Programs Compliance Manager.
• Track partner performance and progress towards goals with the Monitoring and Evaluation Manager.
• Identify opportunities for partner development and recommend resources or assistance.
• Identify new partnership prospects, review partner applications, and implement annual and long-term partner growth strategy as outlined by the Director of Programs Partnerships.
• Manage the new and recurring partner contractual agreement process.
• Assist the Senior Programs Compliance Manager with onboarding new partners and integrating them into FWM systems and expectations.
• Maintain accurate and up-to-date assigned partner records and correspondence in the database (Salesforce).
• Prepare internal reports, dashboards, and updates for senior leadership.
• Encourage and help facilitate impact reporting through the collection of photos, stories, and impact data to further support marketing and development needs.
• Collaborate with leadership on key partnership initiatives, such as potential Vision Trips, webinars, events, global conferences, etc.
• Travel approximately 20% of time, or as required, to maintain strong relationships.
• Perform other administrative duties as assigned in support of daily job duties by direct supervisor.
• Participate in offsite staff development and fundraising events.
• Occasional evenings and weekends.
• Share the message of Free Wheelchair Mission and our vision.

Qualifications

• Must be bilingual in Spanish (ability to read, write, and speak professionally).
• B.A. Degree required – M.A. preferred, in relevant background.
• Minimum of 2 years in nonprofit program or development work.
• Intermediate computer skills in MS Word, Outlook, and Excel a MUST, and Salesforce skills a plus.
• Ability to work as part of a team, interact diplomatically, and build relationships with diverse partners, agents, and groups stateside and internationally.
• Outstanding verbal, written, and interpersonal communications skills a MUST.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds.

Compensation

Dependent upon qualifications and experience, $65,000-$80,000 annual salary.