[Hiring] P2P Coordinator @Serco Plc

Role Description

As a P2P Coordinator in our Justice and Immigration team, you'll play an important role in ensuring suppliers are paid accurately and on time while supporting the smooth operation of our Purchase to Pay (P2P) processes. Your work will help maintain strong financial controls, support operational delivery, and provide a trusted service to colleagues and suppliers.

Our work touches lives every day. By helping to keep financial processes running efficiently and compliantly, you'll contribute to services that support communities across the UK. This is a role where attention to detail, care, and collaboration help create impactful solutions and support a positive impact on the people and services that rely on us.

What you'll do as a P2P Coordinator:

• Process purchase orders, invoices and payment transactions accurately and in line with agreed procedures and service levels.
• Monitor invoice and purchase order activity, taking proactive action to prevent overdue invoices and payment delays.
• Investigate and resolve invoice, payment and supplier queries, escalating issues when required.
• Maintain accurate records and transactional data within SAP and associated systems.
• Support compliance with financial controls, audit requirements and organisational policies.
• Build effective working relationships with internal stakeholders, suppliers and wider finance teams while contributing to continuous improvement initiatives.

Qualifications

• Experience working within a Purchase to Pay, Accounts Payable or finance administration environment.
• Strong attention to detail with the ability to manage high-volume transactional work accurately.
• Good working knowledge of SAP or similar enterprise resource planning systems.
• Confident using Microsoft Excel and other Microsoft Office applications.
• Strong communication and problem-solving skills with a customer-focused approach.
• Able to prioritise workload, meet deadlines and work effectively both independently and as part of a team.

Benefits

• 25 days’ holiday plus bank holidays.
• Up to 6% contributory pension scheme.
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Our inclusive recruitment commitment

We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For confidential enquiries about this role, please contact MyHR via the portal. Please ensure your line manager is aware of your application.

Let’s impact a better future, together. Apply today.