[Hiring] OnCore Operations Intake Specialist @UPMC

Role Description

Under the direction of the Senior OnCore Administrator, this technical position is responsible for coordinating the intake and initial setup of clinical research studies within the OnCore Clinical Trials Management System (CTMS). It plays a critical role in supporting clinical research operations by managing the protocol build process. This position serves as a liaison between study teams and external vendors, ensuring timely and accurate setup of protocol shells, study calendars, and budgets. The specialist is responsible for:

• Initiating builds
• Maintaining task lists
• Implementing quality control processes to ensure data integrity and compliance
• Training staff

This position is based in Pittsburgh, PA. For the right candidate, a remote work arrangement may be considered based on experience, qualifications, and business needs.

Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. UPMC does not offer any type of sponsorship (H-1B, permanent residence, etc.). UPMC does not participate in STEM OPT.

Responsibilities

• Create and configure protocol shells in OnCore for new and existing studies
• Input study information received from study teams into OnCore
• Manage the study calendar and budget build process within OnCore
• Implement quality control (QC) checks to ensure accuracy of calendar and budget details
• Build study specifications directly in OnCore when applicable
• Act as the primary liaison between study teams and external vendors
• Submit protocol build requests to vendors and respond to vendor queries in a timely manner
• Follow up with study teams as needed to gather missing information or clarify requirements
• Process New Study Start-Up Forms and Protocol Amendments
• Maintain and update task lists to reflect current project status
• Track all protocol builds and maintain documentation for audit readiness
• Train staff as necessary
• Perform additional duties as assigned in support of calendar build coordination

Qualifications

• Bachelor’s degree in a health-related, scientific, or technical field preferred
• Three years of related hands-on experience developing, maintaining, and validating OnCore calendar builds for clinical trial visits, procedures, and study milestones is required
• Experience with OnCore CTMS platforms is required
• Demonstrated ability to work independently and manage multiple protocols and deadlines simultaneously
• Strong organizational and communication skills
• Ability to manage multiple projects and deadlines
• Detail-oriented with a focus on data accuracy and quality assurance
• Comfortable working independently and collaboratively across teams

Licensure, Certifications, and Clearances

• Act 34

Company Description

UPMC is an Equal Opportunity Employer/Disability/Veteran.