[Hiring] Intake & Scheduling Specialist @Verge Therapy LLC

Role Description

As an Intake & Scheduling Specialist, you will play an essential role on our administrative support team as the first point of contact for individuals seeking mental health services. This is a part-time, 10-hour-per-week remote position reporting to the Director of Client Access and Revenue Operations. In this role, you will have the opportunity to make a meaningful impact by providing critical support to clients. Compensation is $25.00 per hour. The position offers flexible scheduling within standard business hours.

• Complete demographic intake screenings and assessments to collect essential information from prospective clients
• Accurately and promptly enter all client data into the EHR system to support timely access to care
• Distribute all required and supplemental consent forms through the client’s patient portal
• Offer appropriate resources and referrals to individuals experiencing crisis situations
• Maintain thorough and accurate documentation while ensuring compliance with all privacy and confidentiality regulations
• Review supportive scheduling assignments daily and complete assigned outreaches promptly
• Conduct client intake assessments and facilitate immediate clinician matching and appointment scheduling
• Support the gathering and integration of data related to intake services
• Work collaboratively with a multidisciplinary team to support continuity of care

Qualifications

• Exceptional verbal and written communication skills while maintaining organization
• Strong organizational skills and ability to work independently and manage time efficiently
• Familiarity with behavioral health terminology and available community resources
• Proficient in using computer systems, including EHR systems and Google Drive
• Assess and adapt plans of action as necessary for identified tasks to allow task prioritization

Requirements

• Ability to manage time effectively
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Proficient in electronic charting and documentation

Benefits

• Flexible scheduling within standard business hours
• Compensation of $25.00 per hour

Valuing Diversity

At Verge Therapy, we don't just avoid discrimination – we celebrate diversity. We believe that every client deserves representation, which is why we prioritize inclusion across race, gender, age, sexual orientation, language, ability, and culture. By providing representation to all, we can offer the best possible care.