[Hiring] NetSuite Administrator @Scale Army Careers

Role Description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client provides managed services involving NetSuite administration, inventory management, system integrations, and ongoing technical support for product-based businesses.

The NetSuite Administrator (Managed Services) will manage, troubleshoot, and maintain NetSuite environments for managed services clients. This hands-on role involves:

• Working directly within live client accounts.
• Resolving inventory and system issues.
• Managing integrations.
• Supporting day-to-day administrative requests.

The ideal candidate has extensive NetSuite administration experience with product-based businesses, strong inventory management knowledge, and hands-on experience with Celigo integrations. This individual will work directly with clients, prioritize configuration-based solutions, and provide practical support and training.

Location: Fully Remote (Work from Home) | 8:00 AM – 4:00 PM EST | Full-Time

Key Responsibilities

• NetSuite Inventory Management & Troubleshooting
  • Investigate and resolve negative inventory balances across locations.
  • Troubleshoot failed or missing item receipts, transfer orders, and inventory adjustments.
  • Configure and correct landed cost allocations on purchase orders and item receipts.
  • Maintain accurate inventory records across multi-location NetSuite environments.
• Celigo Integrations & Error Resolution
  • Manage and troubleshoot Celigo integrations connecting NetSuite with Shopify, third-party logistics (3PL) providers, and EDI systems.
  • Diagnose integration errors, repair field mappings, and rerun failed records.
  • Resolve data synchronization issues between NetSuite and connected platforms.
• NetSuite Administration & Reporting
  • Create and maintain saved searches, reports, and dashboards.
  • Manage user roles, permissions, workflows, and routine administrative requests.
  • Prioritize NetSuite configuration and workflows before considering SuiteScript solutions.
  • Handle NetSuite Support cases and assist with release testing.
  • Document system changes, fixes, and updates.
• Client Support & Training
  • Work directly within live client accounts to troubleshoot issues and implement solutions.
  • Participate in client calls to review problems, explain fixes, and provide training.
  • Keep clients and internal teams informed about issues, progress, and completed work.
  • Provide concise documentation of system changes and resolutions.

Qualifications

• 3+ years of hands-on experience administering NetSuite for product-based companies, such as CPG, beauty, apparel, or similar businesses.
• Experience managing and troubleshooting live NetSuite environments, beyond implementation-only projects.
• Experience with inventory management, item receipts, landed cost, and multi-location inventory configurations.
• Hands-on experience building or repairing Celigo integrations, including Shopify-to-NetSuite flows.
• Experience troubleshooting integration errors, correcting mappings, and rerunning failed records.
• Experience supporting client teams with NetSuite administration, issue resolution, and training.
• Experience with EDI integrations, including SPS Commerce or TrueCommerce, and 3PL integrations is preferred.
• Experience supporting multiple client accounts simultaneously is preferred.
• NetSuite Administrator certification is a plus.

Skills

• Strong proficiency in NetSuite administration, inventory troubleshooting, and system configuration.
• Ability to diagnose and resolve negative inventory, failed item receipts, transfer order discrepancies, and inventory adjustments.
• Strong understanding of landed cost configuration and allocation.
• Proficiency with Celigo integration flows, error resolution, field mappings, and record synchronization.
• Ability to create and maintain NetSuite saved searches, reports, and dashboards.
• Experience managing roles, permissions, workflows, and administrative settings.
• Ability to prioritize configuration-based solutions and use SuiteScript only when standard settings or workflows are insufficient.
• Ability to investigate NetSuite Support cases and perform release testing.
• Ability to explain technical issues and solutions to non-technical client teams.
• Strong analytical skills, attention to detail, and problem-solving abilities.
• Ability to document system changes and provide practical client training.

Opportunity

The NetSuite Administrator (Managed Services) will have the opportunity to work directly with clients on NetSuite administration, inventory troubleshooting, integrations, and ongoing system improvements. This role offers hands-on ownership of live NetSuite environments and the opportunity to resolve operational challenges across product-based businesses.

Application Process

To be considered for this role these steps need to be followed:

• Fill in the application form.
• Record a video showcasing your skill sets.