[Hiring] NDIS Community Connector Coordinator @Katherine West Health Board

Role Description

Make a real, lasting difference to the lives of Aboriginal people living with disability in one of Australia's most unique regions.

Katherine West Health Board is looking for a full-time NDIS Remote Community Connector Coordinator based in Katherine, NT, with regular travel to KWHB's four main communities. This is a fixed-term position aligned to KWHB's current funding agreement, running to October 2028. Reporting directly to the Access and Inclusion Manager, you will join an existing Remote Community Connector Coordinator, working as equal, collaborative partners who each take responsibility for two of KWHB's four main communities, with the goal of visiting each at least once a month. Time is split roughly evenly between community visits and your base in Katherine.

Your responsibilities include but are not limited to:

• Building the capacity of the local Aboriginal workforce to take on Remote Community Connector responsibilities, including mentoring and training.
• Coordinating and supporting Remote Community Connectors to assist community members in accessing and navigating the NDIS.
• Undertaking regular visits across your allocated communities to identify appropriate care recipients and improve access to care.
• Providing culturally secure education and information to individuals, families, communities and service providers about the NDIS.
• Supporting participants to test eligibility, complete the NDIS access request process and understand their rights, goals and choices.
• Liaising and consulting with the NDIA, Support Coordinators and service providers to strengthen service pathways and ensure participants receive their entitlements.
• Sharing reporting and community responsibilities equally with your fellow Coordinator as you build confidence in the role.
• Identifying gaps in services and advocating for improvements in NDIS plans and remote disability supports.

Qualifications

• A relevant qualification such as a Certificate IV or tertiary study in social work, disability or community services.
• Experience working in or with remote Aboriginal communities.
• Demonstrated understanding of, or experience with, the NDIS.

Requirements

• Well-developed oral and written communication skills.
• Ability to build therapeutic and culturally safe relationships with clients, carers and community members.
• Capacity to set priorities and work independently under minimal supervision.
• A genuine, client-centred ethos and the confidence to build your own relationships in community.

Benefits

• Compensation based on skills and experience is a competitive annual salary of up to $100,000, plus 12% superannuation.
• Salary packaging opportunities.
• Six weeks annual leave plus 18% leave loading.
• A supportive, multidisciplinary team environment that values collaboration, learning and growth.
• Ongoing professional development, training and capacity-building opportunities.
• The chance to build lasting relationships and cultural connection that will shape your career and perspective.