[Hiring] National Preferred Vendor Manager @HOA Talent

Role Description

Reporting to Marc McCoy, Director of Services, you'll own CommunityGPO's national preferred vendor program end to end:

• Vendor selection, MSA negotiation, rollout to Member Companies, and the revenue and margin results.
• Lead the Regional Preferred Vendor Managers who execute the program in local markets.

Location: Remote, with occasional travel to Chicago and Vendor Locations

Responsibilities:

• Select, vet, and onboard national vendor partners across categories including trash removal, utilities, maintenance, and professional services.
• Negotiate master service agreements (MSAs) that leverage the collective's national scale for favorable pricing and terms.
• Own national revenue and margin targets for the preferred vendor program; analyze participation and margin by category and take corrective action on underperformers.
• Analyze MC client financials and market trends to identify new national revenue opportunities.
• Build and maintain the National Vendor Playbook (standardized onboarding, SLA, and performance protocols), working with internal and offshore teams to reduce administrative friction.
• Lead, coach, and review Regional Preferred Vendor Managers, aligning regional execution with national strategy.
• Serve as primary contact for strategic national vendors and high-level escalations; enforce SLA and quality compliance.
• Educate MC leadership on the program's value and deliver monthly reporting and insights to the Director of Services and executive leadership.

Qualifications

• 5+ years in vendor management, strategic sourcing, procurement, or vendor partnerships, including national or multi-market programs.
• Demonstrated experience negotiating master service agreements or national vendor contracts.
• Experience owning revenue and/or margin targets for a vendor, partnership, or purchasing program.
• 3-5 years of people leadership, including managing managers or regional leads.
• Strong financial analysis skills: participation, margin, and category performance analysis.
• Experience building standardized playbooks, SLAs, and performance reporting across distributed teams.

Requirements

• Nice to Have:
• Experience in community association management, property management, multifamily, or facilities services.
• Experience with a group purchasing organization (GPO) or member-based buying program.
• Experience working with offshore teams.

Benefits

• $125,000 base salary
• Bonus tied to successful completion of quarterly goals
• Health Insurance, Dental, Vision
• 401k
• Unlimited PTO