[Hiring] National Aftermarket Parts Manager @O’Dell HVAC Group

Role Description

We are seeking a National Aftermarket Parts Manager to build and lead the next stage of O’Dell’s Canadian Aftermarket Parts business. This is a hands-on senior commercial and operational leadership role responsible for building the people, processes, regional capacity, and commercial engine required to scale three core Aftermarket Parts channels:

• Outside Sales
• Counter Sales
• E-Commerce

This role will be central to building a coordinated, scalable, and profitable national Aftermarket Parts function while maintaining strong alignment with O’Dell’s regional and branch leadership and AIR’s broader Aftermarket Parts strategy. Regular travel to O’Dell offices and branches across Canada is an essential part of the position.

What You’ll Do

• Lead the Canadian Aftermarket Parts business.
• Lead the development and execution of the Canadian Parts strategy and annual operating plan, with accountability for revenue, gross profit, contribution, and operating performance.
• Establish clear expectations by region, branch, and channel and maintain accountability against budget and growth objectives.
• Build regional capability.
• Develop the people, branch and counter infrastructure, inventory capacity, and leadership structure required to support national growth.
• Build Outside Sales and Counter Sales capacity based on market opportunity.
• Build and expand the Parts footprint.
• Work with O’Dell leadership to establish, expand, and improve Parts counters and regional operations.
• Grow Outside Sales.
• Develop regional growth plans based on territory potential, customer penetration, product availability, and branch capacity.
• Strengthen Counter Sales.
• Improve growth, profitability, staffing effectiveness, and customer experience across the branch network.
• Build and guide e-commerce growth.
• Work with the Manager, E-Commerce and E-Commerce Specialist to establish and scale O’Dell’s national digital channel.
• Expand digital channels and assortment.
• Support growth through relevant marketplaces such as Amazon and Walmart.
• Connect the channels.
• Ensure e-commerce complements branch, Outside Sales, and Counter Sales operations.
• Drive digital commercial performance.
• Guide pricing, merchandising, promotions, conversion, repeat purchasing, and customer acquisition.
• Optimize inventory and working capital.
• Partner with Operations, Finance, and Purchasing on inventory deployment and replenishment.
• Develop supplier and product opportunities.
• Build strong relationships with O’Dell and AIR supplier partners.
• Build the operating system.
• Establish repeatable processes, scorecards, KPIs, and operating rhythms across the business.
• Use data to drive decisions.
• Partner with Finance on accurate reporting and P&L visibility.
• Lead and develop people.
• Build, coach, and develop a high-performing national organization.
• Stay close to the business.
• Visit branches and regional operations regularly to support teams.

Qualifications

• Significant leadership experience in aftermarket parts, distribution, wholesale, industrial products, retail operations, e-commerce, or another relevant multi-location business.
• A demonstrated record of leading a growth-oriented business or commercial function with meaningful P&L responsibility.
• Demonstrated experience building or significantly scaling a commercial function.
• Strong understanding of sales management, pricing, gross-margin management, inventory, and operational performance.
• Experience leading geographically dispersed teams, including Outside Sales or business-development resources.
• Experience building supplier and manufacturer relationships and negotiating commercial programs.
• Strong analytical skills and confidence using financial and operational data.
• Strong communication, coaching, and people-leadership skills.
• A willingness to be hands-on and build.
• Willingness to travel regularly throughout Canada.
• Experience spanning traditional branch or distribution channels and digital commerce is strongly preferred.
• HVAC, building-products, or mechanical-industry experience is an asset, not a requirement.

Accessibility Commitment

At O’Dell HVAC Group, we’re committed to building a workplace where everyone can thrive. We are committed to fostering an inclusive and accessible environment in accordance with accessibility legislation across Canada. If you require accommodation during the recruitment process or on the job, please contact Human Resources.